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Dudley Building Society: Savings reviews

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4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

review

5
Beckie answered all my questions and spoke to me in real language very grateful. she is a superstar and deserves credit Reviewed on: 3rd December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

helpful and efficient

5
Really helpful at answering questions and giving clear explanations. and have some great savings products Reviewed on: 3rd December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
Direct bank transfers are much better Reviewed on: 1st December 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Always found the Dudley Building Society, very helpful, approachable, supportive with competitive Savings Products.

5
I have been a loyal long-term Customer of the Dudley Building Society. In recent times, externally, I was Alerted to a new Regular Saving Product and, mistakenly, used an older On Line Application which, unbeknown to myself was out of date and redundant. I telephoned the Society and they kindly reminded myself an up-to-date Application Form was now available On Line, which I immediately completed, sent off and was helpfully confirmed to myself this afternoon that said Account had now been opened, Pass Book is on it's way and, at my request, with myself having passed the Society's protective Security Questions, kindly gave myself the Accounts full particulars to enable myself to undertake my Second Month's Faster Payment on the First of the Month, tomorrow. What can I say - an excellent person centred efficient and praiseworthy service as usual. Ray from Brighton, East Sussex. Reviewed on: 30th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Really good service

5
I always find the staff very friendly and helpful. Always greeted with a smile .. always willing to help with any questions you might have. Reviewed on: 30th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
Nothing could be better at the moment Reviewed on: 27th November 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Account review

5
I needed to know interest paid in tax year19/20 and current interest rates on my accounts. Claire phoned following my email to DBS. Appropriate security checks were carried out and then Claire gave me all of the information I needed. I’m very pleased with what we were able to achieve over the phone Reviewed on: 27th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
Personal service of staff as opposed to machines, and interest rates could be improved a lot, try making it worthwhile Reviewed on: 26th November 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Easy transaction

4
Under the present Covid circumstances was pleased with how promptly and speedily I was able to open a new account and transfer monies into it. All staff were pleasant and efficient and thanks to Claire who reassured me that the transaction had all transferred smoothly. Only one negative which I think the society should consider is the difficulty for working people to access facilities with the opening times at present . Thanks Neil Burns Reviewed on: 25th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Hi Neil, thanks for your review. Glad to hear your new account opening went well. We would like to apologise for any inconvenience caused by our branches closing at 1pm. There are other ways you can access the funds in your account and further details can be found on the Coronavirus support page on our website. We feel very fortunate that we have been able to stay open throughout the coronavirus pandemic and later this year, we are looking to launch an Online Services to make it easier to manage your finances at home. By doing this, we hope that we can cater to all our member’s needs. Thanks. Response date: 30th November 2020
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Dudley Building Society

Brierley Hill branch review

5
She is always so polite and helpful that's why I love coming to the Brierley Hill branch xxx Reviewed on: 21st November 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

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