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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,765 reviews, last reviewed 3rd Jul 2026
9% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service - best of the building societies. Very good service - best of the building societies. Reviewed on: 3rd July 2026
Shirley B's avatar
Shirley B

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
Visit provider site Read all reviews Write a review

About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Savings now

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Dudley Building Society Savings reviews (3765)

Customer Service

4
Spoke recently to (Becky) who was very friendly and helpful. Great to talk to a person rather than answer machines. Very informative, friendly and helpful. Will definitely reinvest. Thanks Reviewed on: 8th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Becky was helpful

5
Becky help me discuss what I could do about money transfer was lovely to talk to a pleasant person Reviewed on: 7th January 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley hill branch review

5
Saf explained the ID requirments so well and told me which documents were needed. Such an easy experience. Reviewed on: 1st January 2021
Brierley hill branch customer's avatar
Brierley hill branch customer

Friendly and efficient

5
So helpful people with such friendly attitudes. Efficient too. Maybe old fashioned with no on line facilities but a pleasure to talk to staff Reviewed on: 31st December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Hi, thanks for your message and lovely feedback. Whilst our Online Service is not available just yet, it will be coming later this year. To be the first to hear about the launch, we encourage you to update your email marketing preferences with us, if you haven't done so already. You can do this by emailing [email protected] or by calling our Customer Services Team on 01384 231414. Response date: 4th January 2021
Dudley Building Society Logo
Dudley Building Society

Kingswinford branch review

5
Kingswinford staff are alwys friendly and very helpful Reviewed on: 29th December 2020
Kingswinford branch customer's avatar
Kingswinford branch customer

Gornal Wood branch review

4
Turn radio off. Being partially deaf it makes things difficult Reviewed on: 24th December 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Quick and easy contact

5
Called to query interest rate on a savings account got through straight away - person I spoke to was polite and efficient Reviewed on: 23rd December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Would prefer if could access account online

5
Rang today and got through OK but the recorded MESSAGE WAS VERY LONG. The lady I spoke to was extremely helpful. Reviewed on: 22nd December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS
Reply from Dudley Building Society Hi, thank you for your review. Whilst our Online Service is not available just yet, it will be coming early next year. To be the first to hear about the launch, we encourage you to update your email marketing preferences with us, if you haven't done so already. You can do this by emailing [email protected] or by calling our Customer Services Team on 01384 231414. Thanks. Response date: 30th December 2020
Dudley Building Society Logo
Dudley Building Society

Gornal Wood branch review

5
I always have excellent service at the branch, don't see anything you could improve Reviewed on: 22nd December 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Advisor very helpful

5
Advisor very helpful and understood my query Reviewed on: 21st December 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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