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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.86
Based on 3,741 reviews, last reviewed 13th May 2026
28% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I've been with DBS for years now and they've always... I've been with DBS for years now and they've always been helpful and easy to work with. The interest is decent and overall it's a reliable service. Reviewed on: 13th May 2026
Grant 's avatar
Grant

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3741)

Brierley Hill branch review

5
Makes a change to talk to a very friendly and smiley person who was very helpful Reviewed on: 20th November 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Brierley Hill branch review

5
I had concerns over the passbook and she dealt with my concerns in a very cheerly but professional matter Reviewed on: 18th November 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Very helpful

5
Vicky was very helpful and thorough Reviewed on: 17th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Brierley Hill branch review

5
Naomi has been very helpful answering lots of questions. My mom is eldery and gets very worried. I love having a passbook Reviewed on: 16th November 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Brierley Hill branch review

5
I like that the branch got in touch with me to explain the new faster payment procedure and helped me with the forms. Personal touch. Reviewed on: 15th November 2020
Brierley Hill branch customer's avatar
Brierley Hill branch customer

Great service

5
Great friendly and personable service received over the phone today. Reviewed on: 13th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
The friendly and professioanl staff, They are very welcoming and always eager to help Reviewed on: 12th November 2020
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
The assistants in your Dudley branch are always friendly and helpful, especially Meg, They do not "push" other services which in many cases can angry customers. If asked however help and information is always given. Maybe members could be offered an in person review of their savings account to ensure they are making the best out of their savings. Much better in person than phone or online. More room could in this document to make comments, complimentary or critical. The space given is not adequate. Reviewed on: 11th November 2020
Dudley branch customer's avatar
Dudley branch customer

Gornal Wood branch review

5
Staff always friendly and helpful Reviewed on: 7th November 2020
Gornal Wood branch customer's avatar
Gornal Wood branch customer

Very helpful and Polite friendly service

5
Helpful telephone service with friendly staff giving best advise Reviewed on: 6th November 2020
Verified Member Dudley BS's avatar
Verified Member Dudley BS

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