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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (912 reviews)

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4.13

Based on 912 reviews, last reviewed 9th Mar 2025

1000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Great high st bank Great bank with useful info via their banking app Reviewed on: 9th March 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (912)

Review of the Halifax, Current Account:

Excellent App

I've been with Halifax for a decade now as they have excellent customer service, offer great deals with their current account holders and the app is the best out of all banks I have been with, which is important as I use it daily for several different purposes Reviewed on: 12th January 2022

Awful. Finally leaving

I had many accounts with Halifax for about 15 years, punch after punch they wore me into switching. None existent customer service, no perks, daft security features that leave you high and dry when you desperately need to use your card. Couldn't get a mortgage with them even on a terrible rate so went elsewhere, seen almost zero interest in all my years there due to terrible rates. Now I get far better service on a far better rate elsewhere. Reviewed on: 6th January 2023

Poor services, stressful account management, yelled at by staff on the phone

Have been trying to claim this money back for 2 months. Every 2 weeks I send another message and have money taken from my account, and then it's put back because I ask them to look at the evidence. It's mentally draining, stressful and extra effort. On top of that the interest rates are below 1%, applying for credit cards is basically impossible and calling to ask questions is met with burned out staff. Reviewed on: 18th December 2022

Worst Bank

Worst Customer Service do not join this Bank! I will be changing my Bank. They do not support the customer when fraudulent transaction happen. Reviewed on: 2nd December 2022

Higley recommend

Excellent service always there to help Reviewed on: 26th September 2022

Strongly recommend

Excellent service when needed higley recommend to friends and family Reviewed on: 26th September 2022

The worst bank EVER!

Halifax have to be the WORST bank EVER! I've been banking with them since 2007 and have always used my bank account to pay bills etc... Earlier on this year somebody committed fraud using my name with Barclays Bank. I only found out because there was a CIFAS marker on my record. Halifax shut down my bank accounts and treated me like I was a criminal everytime I rang them to try and get access to my money. Barclays bank who I've never even banked with sorted out the CIFAS marker and did a thorough investigation and found that my name was used to commit fraud without my knowledge. Barclays even paid me compensation. Halifax caused me sleepless nights, a lot of stress and treated me like absolute rubbish! I would NEVER recommend that anybody bank with them! I've tried to complain, but they just ignore me. Halifax bank are absolutely disgusting! DON'T bank with them! Reviewed on: 18th September 2022

Mobile banking

Mobile banking is fast and efficient and usually log ins are without problems Reviewed on: 21st August 2022

Easy to use on a daily basis

I never have any issues with my bank. They have been very helpful to me when I have fallen on tough times financially. Reviewed on: 15th August 2022

Best online banking

Best online banking and easy to use Reviewed on: 14th August 2022

Easy and Helpful

Love my online bank current account so easy to use. Fab service Reviewed on: 6th August 2022

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