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Halifax: Current Account reviews

Name: Current Account
Rating: 4.18 (897 reviews)

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4.11

Based on 897 reviews, last reviewed 12th Feb 2025

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Good current account offering with perks Good current account offering and pays a good bonus of £5 per month. Slick and seamless. Does what it needs to do with a fantastic app showing many di... Read more Reviewed on: 5th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (897)

Review of the Halifax, Current Account:

Brilliant banking experience

I can’t fault Halifax at all I’ve been with them over ten years and had previously banked with 2 different high street banks which where average but Halifax have time and again went above and beyond for my needs wether it be finding extra currency for my holidays short notice that I forgot to order in or helping with queries I had about online charges from companies I didn’t recognise and there staff are very friendly and well informed Reviewed on: 9th March 2023

Pretty standard experience

I joined Halifax as it had one of the higher interest rates and convenient branches (I am on the Expresscash account). My experience with them has been pretty standard - no bad experiences but nothing outstanding or exciting. One thing I really don't like is their login system. You cannot have symbols in your password, it is limited by length and requires you to use a memorable phrase as a second factor (2FA is brilliant but there must be better options than this). I am considering moving to a neobank like Monzo or Starling for a better experience that reflects how I actually use my account and what a modern current account should look like. Reviewed on: 24th January 2022

Fantastic Customer Service

Offered excellent financial support especially in times of needs. Easy banking experience Reviewed on: 22nd January 2022

Super service

Friendly and helpful staff who will take time and trouble to sort out problems Reviewed on: 20th January 2022

Customer service

Even though our local bank got rid of the face to face tills, there is always a friendly face there to advise you or help you out if needed Reviewed on: 20th January 2022

Poor interest rates

Customer service has been reasonable but the company offers no incentives to save with them unlike others. Customer service staff aren't in a position to justify those decisions Reviewed on: 19th January 2022

Happy, Friendly bank

I have been banking with Halifax since I was 8 years old. I have found the customer service to be helpful and the online banking to be easy and simple. Whenever I have needed face-to-face assistance, I have gone into branch and found the staff to be well trained and friendly. Reviewed on: 18th January 2022

Amazing service

Great experience opening up an account with Halifax. Amazing customer service and got the specifics in the account I required. Happy with service. Reviewed on: 18th January 2022

Good bank

Never had a problem with Halifax in 20+ years Reviewed on: 18th January 2022

lost my cheque in branch!

not professional, how can they LOSE a cheque? deposited through the hole in the wall and left on the side in their office for over a week until i complained about being overdrawn for unknown reason. Reviewed on: 17th January 2022

Good for purposes.

Systems operate well and generally I do not have any problems. However they should reward people for leaving money in a basic current account without having to pay a monthly fee. They have the use of my money to fund borrowers and contribute to their costs so a fee free service should apply like it used to be in the past. Reviewed on: 17th January 2022

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