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Halifax: Car Insurance reviews

Name: Car Insurance
Rating: 2.72 (83 reviews)

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2.58

Based on 83 reviews, last reviewed 4th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

31%

10%

47%

Latest highest rating:

4

No problems as did not make a claim. No problems as did not make a claim. But have not renewed due to large premium increase Reviewed on: 4th September 2024

Latest lowest rating:

1

Appalling Customer Service, Appalling Call Waiting T... Appalling Customer Service, Appalling Call Waiting Times & Appalling Prices id rather have have Syphilis than ever buy Car Insurance from them again !... Read more Reviewed on: 17th January 2024

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About this product

Here at Smart Money People, we collect Halifax car insurance reviews from genuine Halifax customers, to help you make an informed decision when choosing your next insurer.

Halifax offers home, life and car insurance, with a variety of motor policies at varying levels of cover. With optional extras like breakdown cover, legal protection and guaranteed replacement car, each policy can be tailored to your preference. Gain insight into what you can expect as a Halif...

Halifax Car Insurance reviews (83)

Review of the Halifax, Car Insurance:

Great car insurance

Phoned up Halifax car insurance to get a quote could not be leave I end up paying half of what I was paying saving me nearly £300 year great value for money. Reviewed on: 23rd May 2017

My car insurance was very competitive

Gave me good cover for my car insurance Reviewed on: 31st August 2023

Wow love it

Love the feature of automatic built in no claims years showing on paper work Reviewed on: 31st August 2023

Simple, Easy and clear

When I switched several years ago, I was expecting lengthy questioning but it was easy , straightforward, and simple. There is always a person on the end of the phone, and pricing is very competitive Great customer service Reviewed on: 22nd August 2023

Inflexible

They don't appear to be interested in insuring anything not completely standard. Reviewed on: 18th August 2023

Dismal and Confusing System

Had an accident other person admitted liability and also had witness all person on phone seemed to want to do was for me to make as many claims as possible, very confusing system as having to deal with so many different companies being told claim is on hold due to missing information from my insurers, so still awaiting a call to say when my car will be repaired Reviewed on: 17th July 2023

Poor service and response on no blame claim

Our car had a damage and claim was raised 4 days ago and since then we have been transferred from company to company. No body rang back and on our enquiry we are given numbers who pass us to another number with no results. On questioning Halifax insurance is not taking any responsibility. Reviewed on: 7th July 2023

Conned

I purchased a new car on 26th May. I was insured with Halifax with my old car. I thought it would be a simple process to upgrade the insurance to my new car. I phoned them on the 25th for a new quote which turned out to be fair. Only £22 more than other comparison sites. They saved the quote for me for the following day. When I called them on the 26th the price had risen by £200. I queried this and was told that was the price that was saved from the day before. I reluctantly too... Reviewed on: 30th May 2023

Shocking

Non fault claim reported 05/05/23 I am constantly having to chase for updates. Been on hold for over an hour. Appalling non existent customer service Reviewed on: 25th May 2023

please find another car insurance

my god where do I start, I Had a car accident in December, and now you do not deal directly with Halifax but a second party, and if you are like me even a third-party insurance company, The third party insurance company were all over me because they thought there might be a claim against the other party in the accident, There questions to me have you got any neck injuries, My reply was no, they asked what about if you tilt your head back, again I said no, what about if you put y... Reviewed on: 4th May 2023

Good value Insurance

Used them for one year to insure my car. Then had a no blame accident. Difficult to deal with multiple foreign accents in claim handling department otherwise would have continued using them Reviewed on: 16th March 2023

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