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Halifax: Car insurance reviews

Name: Car insurance
Rating: 3.33 (88 reviews)

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3.33

Based on 88 reviews, last reviewed 3rd Sep 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

32%

11%

45%

Latest highest rating:

4

Have been with the Halifax for 50 years and no inten... Have been with the Halifax for 50 years and no intention of going elsewhere Reviewed on: 3rd September 2026

Latest lowest rating:

1

Hit from behind yet Halifax deem me to be liable I was hit by a trucks trailer as he passed inside me at a roundabout, he fled the scene. Luckily we took his reg number and have clear dashcam evid... Read more Reviewed on: 5th February 2026

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About this product

Halifax car insurance is arranged and administered by BSL limited.

You can get a quote online via the website or over the phone. Comprehensive Halifax car insurance policies come with a 24/7 emergency claims helpline, a courtesy car and vandalism cover. You can also pay for optional extras to tailor your policy.

Halifax car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Car insurance reviews (88)

no nonsense service and policy

easy to make covid related changes great service Reviewed on: 14th July 2020

Do not have an accident at the weekend. Don't use if you are dependent on your car.

My husband had an accident in Glasgow on a Saturday. It took hours to get through to the insurance on the phone and then another 3 hours for the recovery truck to get there. The truck would only take the car to an unspecified 'secure' place in Glasgow leaving my disabled husband stranded in Glasgow. The claims department only works office hours so he couldn't even contact them until Monday. Since then they keep fobbing him off with assorted excuses why his car has not been taken to the local garage for repair and until it's received the garage won't let him have a courtesy car. Shocking treatment of a disabled driver who is dependent on a car. Reviewed on: 25th February 2020

rip off merchants !!

Absolutely shocking these people rip you off with a smile !! change your name £25 Change your car £25 in fact anything with these villains is £25 Get a new car they will add a ridiculous amount to the policy !! for example my car insurance was £150 for the year to cancel at 6 months would mean a £75 rebate but don,t forget the £55 cancellation charge etc etc which means you come out with wait for it a grand total of £17 would rather walk everywhere than get insured with these lowlifes again Reviewed on: 16th November 2019

Dealing with a claim

I scraped somebody else's car in work. When I rang halifax and the underwriters they made it very easy to understand. They dealt with the matter swiftly, explained the process and kept me informed. Reviewed on: 7th September 2019

Great cover, easy to buy

Halifax bettered my renewal quote by over £150, and I was covered inside of 5 minutes - great service Reviewed on: 1st September 2019

Great value

Easy to use website, competitive quote, easy to understand policy Reviewed on: 1st September 2019

Excellent Service

Best insurance provider I’ve had since driving! Helpful, friendly and speedy - exactly what you need with car insurance especially when you’re in a bother! Reviewed on: 20th August 2019

Good price, beware amendment charges

The best price on the market at the time I was looking, but after tweaking my policy mid-term to add commuting, I was surprised to see a £25 charge taken as direct debit. I made the amendment online, and with email policy documents, most others only charge if done by phone do out of step with the rest of the market. Reviewed on: 23rd July 2019

Great

Straight forward and super convenient Reviewed on: 12th May 2019

Halifax car insurance

I took out my car insurance a year ago with Halifax, when I did I ticked the box to say that I did not want my insurance to automatically renew after the twelve months was up. Well twelve months is up and they have took the money for an extortionate renewal without my permission. I am told that it will be four weeks before I get back my money. On contacting them I found that their attitude was awful. I will never use a Halifax company again. Reviewed on: 8th February 2019

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Halifax: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Halifax: Car insurance now

Halifax Car insurance reviews (88)

no nonsense service and policy

Do not have an accident at the weekend. Don't use if you are dependent on your car.

rip off merchants !!

Dealing with a claim

Great cover, easy to buy

Great value

Excellent Service

Good price, beware amendment charges

Great

Halifax car insurance

Review Halifax: Car insurance now

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