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Halifax: Car insurance reviews

Name: Car insurance
Rating: 2.72 (83 reviews)

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2.60

Based on 83 reviews, last reviewed 4th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

31%

10%

47%

Latest highest rating:

4

No problems as did not make a claim. No problems as did not make a claim. But have not renewed due to large premium increase Reviewed on: 4th September 2024

Latest lowest rating:

1

Appalling Customer Service, Appalling Call Waiting T... Appalling Customer Service, Appalling Call Waiting Times & Appalling Prices id rather have have Syphilis than ever buy Car Insurance from them again !... Read more Reviewed on: 17th January 2024

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About this product

Halifax car insurance is arranged and administered by BSL limited.

You can get a quote online via the website or over the phone. Comprehensive Halifax car insurance policies come with a 24/7 emergency claims helpline, a courtesy car and vandalism cover. You can also pay for optional extras to tailor your policy.

Halifax car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Car insurance reviews (83)

Overall Average

Pretty standard service and product Reviewed on: 15th January 2018

Unfair Terms and Conditions

I recently changed my address which involved updating my car insurance. when i updated they restarted the policy, rather than carrying on the year to build up my no claims...very unfair Reviewed on: 15th November 2017

Great deal for a great lot!

I used a comparison site as I often do to find the best insurance deals and Halifax came out on top. I've not had to use my insurance but I did call their customer service department to check they had everything they needed off me document wise. I got through really quickly and spoke to a lovely young man. Reviewed on: 1st October 2017

Very happy

Esay to set up given email also sent it out tho post Reviewed on: 27th September 2017

Best price

Best price at the time so went with Halifax Reviewed on: 24th September 2017

Cheap and cheerful

Low cost no frills insurance, easy to do business with Reviewed on: 3rd September 2017

Service A*

I have been banking with Halifax for 15 years with excellent customer service always received, so I thought I would have a look at the other products they offered and came across car insurance. Not only was the deal competitive but has been nothing but plain sailing from the start, in fact I didn't even use comparison sites this year as I usually do and just auto renewed for the first time ever! Reviewed on: 23rd July 2017

Excellent customer service

Very helpful and kind customer service advisors Reviewed on: 5th July 2017

Windscreen repair

A chip in my windscreen turned into a crack that meant the whole windscreen needed to be replaced. As it was covered under my insurance I only needed to pay the excess which was over £300 cheaper :-) The arranging was quick and simple, the work was carried out at home to a high standard. Very happy! Reviewed on: 4th July 2017

Fast, efficient service

I have been with Halifax for my car insurance for a couple of years now and so far it has been hassle free. My renewal stayed the same, no big increases as many seem to do. Reviewed on: 4th July 2017

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