Write a review

Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (243 reviews)

View other Hanley Economic Building Society products

4.84

Based on 243 reviews, last reviewed 17th Feb 2025

514% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Hanley staff were always pleasant and welcoming and... Hanley staff were always pleasant and welcoming and answered telephone calls and emails promptly. They treated me with respect in spite of my age (85)... Read more Reviewed on: 17th February 2025

Latest lowest rating:

1

New products but only for new customers I have a RIO mortgage with the Hanley taken out nearly 5 years ago. I have 2 issues:-1) recently they introduced a new RIO deal with a lower interest ... Read more Reviewed on: 7th February 2025

Read all reviews See your review

About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (243)

Review of the Hanley Economic Building Society, Mortgages:

Hanley staff were always pleasant and welcoming and...

Hanley staff were always pleasant and welcoming and answered telephone calls and emails promptly. They treated me with respect in spite of my age (85). They understood my requirements and found a mortgage that met my specific needs and was affordable with my pension income. They encouraged my solicitor to get the remortgage done in a timely manner. Reviewed on: 17th February 2025

Excellent remortgage experience

A remortgage done very quickly and without and problems Reviewed on: 31st January 2025

A company who values their clients

We have recently secured a second product with the Hanley after a successful 2 years of self build mortgage borrowing. This process has been challenging for both the mortgage company and ourselves as clients. Specifically, Lana, our advisor, and Danielle and Lauren in Underwriting were particularly supportive and helpful throughout and without their knowledge, expertise and a great deal of patience, we wouldn't have got through to mortgage offer stage. The Hanley have worked with us to find a suitable product and it felt like a collective process rather than one in which suits the lender only. Thank you for having a 'big picture' approach to lending, something we very rarely see these days. Reviewed on: 29th January 2025

Their mortgage adviser was very friendly, profession...

Their mortgage adviser was very friendly, professional and took the time to explore our needs. Reviewed on: 27th January 2025

Great service, Hanley did my remortgage last year an...

Great service, Hanley did my remortgage last year and I couldn’t recommend them more. Friendly staff and knowledgable mortgage advisers. Reviewed on: 26th January 2025

Excellent Mortgage Products & Customer Service

I initially contacted Hanley because I was attracted by their mortgage products which were very competitive at the time I applied. I received excellent customer service from start to finish with the processing of my mortgage application. The staff were always polite, friendly, very knowledgeable and nothing was too much trouble. Special thanks to Stacey for pulling out all the stops to arrange my mortgage appointment at short notice, and to Lana for expertly guiding me through the process. Reviewed on: 23rd January 2025

Super friendly and knowledgeable staff

Super friendly and knowledgeable staff Reviewed on: 20th January 2025

Excellent staff.

Excellent staff. Vicki was absolutely amazing. Reviewed on: 18th January 2025

I have recently taken my mortgage to Hanley Economic.

I have recently taken my mortgage to Hanley Economic. The service and advice has been superb. Reviewed on: 17th January 2025

Amazing experience from start to completion

Amazing experience from start to completion of my mortgage application. Was updated consistently throughout with updates of where the application was up to. A special mention to Jane Longmore who was always on hand to assist us with any queries we had. Reviewed on: 15th January 2025

I have had excellent service from Jane in helping me...

I have had excellent service from Jane in helping me take out a later life mortgage. She is knowledgeable and understanding through the whole process. I can recommend the service received from Jane at the Hanley Ecconomic. Reviewed on: 7th January 2025

Do you have a different Hanley Economic Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage
from Santander 2.74 from 170 reviews
Mortgages
from Virgin Money 3.21 from 89 reviews
Mortgages
from Kent Reliance 1.33 from 28 reviews

There's still more to see!

Hanley Economic Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub