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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1334 reviews)

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4.82

Based on 1,334 reviews, last reviewed 25th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Rita at the H&R South Wigston branch Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good cust... Read more Reviewed on: 25th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1334)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Great customer service

Had a call from the Hinckley & Rugby today about my recent savings account application. The lady was very friendly and just rang to see that I am happy to go ahead with the account opening and that I am happy with the terms and condition of the account. A courtesy call such as this one is a rare thing these days and much appreciated. Thank you. Reviewed on: 15th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th March 2023

Opening an account

Very helpful nothing to much everything explained very well prompt service what more could one ask for Reviewed on: 15th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th March 2023

Great service

Excellent savings account and rate, just what I wanted Reviewed on: 15th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th March 2023

Quick

Easier than pressing buttons on a computer and a human voice. Well done H&R Reviewed on: 15th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th March 2023

Friendly, helpful and efficient

Helpful update received on progress with opening the account. Answered efficiently a question presented. Reviewed on: 14th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 15th March 2023

I'm impressed with your efficiency.

I'm very happy with the service I have received so far. Reviewed on: 14th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 15th March 2023

Excellent service

Refreshing to deal with friendly, efficient people. Reviewed on: 14th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 15th March 2023

Very favourable first impressions

The initial response to my Savings Account Enquiry was prompt. The literature received was clearly laid out, not over burdened with 'in-house'jargon, included what I considered to be useful and relevant product information and all presented in a very user friendly format. Subsequent to opening my account, in order to clarify a query, I received an email followed by two very polite voicemail messages (from Michele) as I was unable to respond immediately. On calling the branch, I spoke to the manager (Tracey) who instantly knew the reason for my call and dealt with the enquiry efficiently and in a very friendly manner. I was very satisfied by the service provided. Reviewed on: 12th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 13th March 2023

Excellent and Personal

Excellent Service - Very Personal and helpful - someone answered the phone, able to help and did very efficiently and effectively Reviewed on: 11th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 13th March 2023

Regular Monthly Saver

Easy application and online registration. Good rate of interest. Passbook a little old fashioned in this digital age. Reviewed on: 10th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 13th March 2023

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Hinckley & Rugby Building Society: Savings reviews

4% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hinckley & Rugby Building Society Savings reviews (1334)

Personal Service.

Great customer service

Opening an account

Great service

Quick

Friendly, helpful and efficient

I'm impressed with your efficiency.

Excellent service

Very favourable first impressions

Excellent and Personal

Regular Monthly Saver

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