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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1368 reviews)

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4.82

Based on 1,368 reviews, last reviewed 10th Apr 2025

95% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Liam was very informative and patient with us. Liam was very informative and patient with us. Reviewed on: 10th April 2025

Latest lowest rating:

1

Disgraceful service, waiting for complaints team. Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my posta... Read more Reviewed on: 6th March 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1368)

Review of the Hinckley & Rugby Building Society, Savings:

Excellent customer service

Excellent customer service. It’s great being able to talk to a real person in the UK, rather than a bot or someone the other side of the world. Reviewed on: 27th October 2024

Reply from Hinckley & Rugby Building Society Hi Louise, Thank you for your feedback. We are very proud of locally based teams and the personal service they offer. We’re happy to hear you found our service to be of a high standard. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 11th November 2024

Liam was very informative and patient with us.

Liam was very informative and patient with us. Reviewed on: 10th April 2025

Very helpful, quick and easy many thanks

I went in with an old aplication form but Rita soon helped me with the new form and quickly sorted it out for me. Mand it easy for me many thanks Reviewed on: 9th April 2025

It is so nice to be able to deal with REAL people in...

It is so nice to be able to deal with REAL people instead of internet robots. To be able to go into a branch and be dealt with straight away instead of waiting on the phone in a queue. Reviewed on: 9th April 2025

I called in to open a savings account.

I called in to open a savings account after downloading the application form and I was greeted by a friendly member of staff who then went through all the paperwork etc. And a good job done very well. Reviewed on: 9th April 2025

Spalding branch helpful, efficient & friendly.

Allways find Spalding branch helpful, efficient & friendly. I appreciate the fact that I can telephone the branch direct, very good customer service. Reviewed on: 8th April 2025

Excellent personal service

A pleasure to deal with from start to finish, Liam Hollis was quick to answer the phone and assist with some issues regarding account opening. Reviewed on: 7th April 2025

Overall very good.

Overall very good. Stuff at the brunch and telephone service are very helpful and polit . Reviewed on: 5th April 2025

Liam is very knowledgeable and helpful

Liam is very knowledgeable and helpful Reviewed on: 3rd April 2025

Contacted the H&R online chat regarding a new ISA.

Contacted the H&R by online chat regarding a new ISA. I was quickly contacted by the South Wigston branch arranged meeting and the ISA books are being posted all in the same day. Exceptional service. Thank you and well done. Reviewed on: 3rd April 2025

Opening Saving Accounts

Clear information and very effective opening our accounts Reviewed on: 3rd April 2025

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