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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1294 reviews)

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3.65

Based on 1,294 reviews, last reviewed 22nd Apr 2025

1133% increase in 5 star reviews

in the past 90 days

17% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Lovely staff Very helpful and patient and explained all alternatives Reviewed on: 21st April 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 22nd April 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can...

HSBC Bank account reviews (1294)

Review of the HSBC, Bank account:

Poor service, not reliable

I have banked with HSBC for many years, however due to an error made by staff in my local branch, whereby money to purchase a house was incorrectly transferred, meant a delay on the exchanging of contracts which cost me time and money. Staff should be fully trained in all systems before they are allowed to deal with customer enquiries. Be specific about the kind of transfer you need to make and double check this before the staff member submits the request. Reviewed on: 29th August 2015

Life & Health destroyed, TORTURED, driven to SUICIDE...

Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for DEAD by VERY deliberate, dangerous & disturbing, sick campaign of illegality, abuse & torture by HSBC Bank. My life & health have been utterly DESTROYED by a malicious, targeted/calculated campaign of extreme TORTURE, DISCRIMINATION, ILLEGALITY & ABUSE by HSBC & CEO (who was made fully aware ... Reviewed on: 22nd April 2025

Lovely staff

Very helpful and patient and explained all alternatives Reviewed on: 21st April 2025

Would recommend

Good customer service, competitive interest rates Reviewed on: 21st April 2025

Great service

Always had good customer service (granted as a premier customer) with prompt replies to emails as well. Decent interest offered on regular saver and on investments actually as well, at least versus other managed portfolios. Reviewed on: 17th April 2025

To much incompetence.

To much incompetence.Very bad experience Reviewed on: 17th April 2025

Refuse to bank with Chinese Bank

I closed my account since it became a Chinese owned bank. As a world hostile nation I am protesting with my feet and showing no support for them. I'm a man of principle and refuse to support bullies. Reviewed on: 16th April 2025

Accountable, smooth and transparent

Accountable, smooth and transparent Reviewed on: 16th April 2025

It’s alright

Been with HSBC for a few years, they are reliable but interest rates on savings aren’t the best. Customer service is not great, with them passing off problems. However, app is functional and easy to use, and the in-app customer service system is good. Reviewed on: 15th April 2025

Good branch for general banking, but could use some...

Good branch for general banking, but could use some app polishing. Support was always there when needed at my local branch, however opening times may be inconvenient. Secure payments and checks, and easy to order my physical card. Reviewed on: 11th April 2025

Great Overall - always a good experience.

Great Overall - always a good experience. Reviewed on: 9th April 2025

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