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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.76 (1272 reviews)

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3.64

Based on 1,272 reviews, last reviewed 27th Mar 2025

867% increase in 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Excellence in Customer Engagement HSBC has a history of innovation in banking and finance, and its size and reach make it an important player in the global financial system. Over the y... Read more Reviewed on: 23rd March 2025

Latest lowest rating:

1

No UK call centre. No UK call centre. A long phone call and still no resolution. Reviewed on: 27th March 2025

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can...

HSBC Bank Account reviews (1272)

Review of the HSBC, Bank Account:

Basic things not up to standard

HSBC was the only bank which accepted me when i first came to UK so i felt obliged to show them some loyalty for a few years. After 5 years i decided to take my business somewhere else. Their joint account offered 2% interest while other banks were offering 4%. Transferring money to my stocks and shares ISA was always a problem as sometimes i had to repeat the process because something crashed mid way. I did not have the same issue with Monzo. My wife had a very hard time transf... Reviewed on: 28th November 2024

No UK call centre.

No UK call centre. A long phone call and still no resolution. Reviewed on: 27th March 2025

Excellence in Customer Engagement

HSBC has a history of innovation in banking and finance, and its size and reach make it an important player in the global financial system. Over the years, it has also focused on sustainability and corporate responsibility initiatives. Reviewed on: 23rd March 2025

HSBC BANK

Very easy to use the layout is very clear when using online banking. I’ve been banking with hsbc for 3 years now and I have not had a single problem customer service is top tier answered all my questions and wait time is not long at all overall will highly recommend hsbc as I use it daily. Reviewed on: 21st March 2025

I’ve banked with HSBC for nearly 25 years

I’ve banked with HSBC for nearly 25 years Reviewed on: 19th March 2025

Life & Health destroyed, TORTURED, driven to SUICIDE..

Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for DEAD by deliberate, dangerous & disturbing, sick campaign of illegality, abuse & torture by HSBC Bank. My life & health have been utterly DESTROYED by a malicious, targeted/calculated campaign of extreme TORTURE, DISCRIMINATION, ILLEGALITY & ABUSE by HSBC & CEO (Colin bell - who was made full... Reviewed on: 19th March 2025

Horrifying Experience with HSBC.

Horrifying Experience with HSBC. This is one of the worst banks imaginable; staff are rude, unprofessional, arrogant & smug. My wife had an account with them too & has also been treated horrifically. There is something seriously wrong with this bank & the people who work there. Your money is NOT safe here - I cannot warn anyone strongly enough against opening an account with HSBC Bank anywhere - you will regret it, they are just awful Reviewed on: 19th March 2025

They are reliable and excellent for banking, the hel...

They are reliable and excellent for banking, the help people in loans, they are number one bank in UK Reviewed on: 17th March 2025

Really responsible bank.

Really responsible bank. It will call you to confirm any big cashout to prevent payment fraud. Reviewed on: 13th March 2025

Excellent reminder service

Will inform me of any direct debits coming up or due the next day, very helpful Reviewed on: 11th March 2025

Friendly staff helped my teen set up bank account

After running into problems trying to set my under-18 year old up with an HSBC My Money account online, we visited the Derby branch. The member of staff we saw was incredible. He was very friendly and put my nervous teenager at ease to the extent that my teen was happily asking questions about everything he wanted to know about the account. The staff member walked my teen through the account step by step and gave us all the time we needed, we didn't feel rushed at all. Even my t... Reviewed on: 6th March 2025

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