Write a review

Lloyds Bank: Car insurance reviews

Name: Car insurance
Rating: 2.11 (146 reviews)

View other Lloyds Bank products

2.11

Based on 146 reviews, last reviewed 13th Jun 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

21%

67%

Latest highest rating:

5

Good price Online quote, better price than last year. Attached to my bank accounts for easy access Reviewed on: 13th June 2025

Latest lowest rating:

1

Please avoid. Please avoid. If you ever have to make a claim the customer services is shocking you get passed round from pillar to post, no one wants to take owners... Read more Reviewed on: 10th February 2025

Read all reviews See your review

About this product

Lloyds Bank Car insurance reviews (146)

Review of the Lloyds Bank, Car insurance:

Car Insurance Renewal

Been driving for 50 odd yrs only ever had 1 non fault claim some 15yrs ago, been with Lloyds car insurance for several years and just received my renewal, last yr was £434 this year £898 absolutely disgusting Reviewed on: 27th March 2024

Auto renewal racket.BEWARE

Had policies for 50 years and always switch every year. Didn't spot the auto renewal fiddle with lloyds. Tried to stop credit card payment at last minute, but they insisted that I pay £20 for one days cover. Beware. Their second years price was almost double the first year and on MSE over 15 quotes were cheaper. Reviewed on: 25th February 2018

What a rip off

I rang to change my vehicle on my policy, the monthly payment not even for 12 months doubled. When I asked about cancelling the policy I was told that this would cost me £95. A new policy would cost me £200 more than a quote I had had. When I said I might as well run the policy and pay it, I was told well your 9 years no claim wont be able to be transferred, I don't care, I am not paying your rip off prices! Reviewed on: 23rd February 2018

Unhelpful

How the face of insurance has changed. There was a time when you could go to an insurer when you changed your car and it took five minutes to make an adjustment and they were happy to do this. Having changed my car recently for a smaller one with lower fuel consumption and less car tax I rang up my insurers, LLOYDS and asked them to change the car over for me only to be told that they couldn't do that. I would have to cancel my present insurance and start afresh. Get this though my new car was, despite being smaller in every way going to cost me more than the original one. Having gone to AVIVA for a quote they are prepared to cover the same car for nearly half the price. I have now had to cancel my LLOYDS policy at a cost of £48 and still I am saving money by going to AVIVA. We are frequently told about insurance cheats who make life very difficult for insurance companies but this works both ways. Will I ever go back to LLOYDS? Of course not! Do they care? I doubt that very much. Reviewed on: 22nd February 2018

Knowledgeable

The company handled my claim professionally and talked me through every step of the process. it could've been handled quicker, but that's the only issue. Reviewed on: 11th February 2018

Insurance

Highly recomended by myself, 20 yrs a customer! Reviewed on: 9th February 2018

different quotes same insurance

Had several quotes for my car insurance. charged a more expensive price than my policy stated. Spoke on phone , what a surprise , agent couldn't load the relevant price page but said he would arrange a "goodwill gesture" for the extra charged. I am a pensioner , maybe they just thought this old fart wouldn't notice. How wrong they were. check your policy details carefully. Reviewed on: 18th January 2018

as good as ever

had an accident and the car insurance at lloyds were so helpful Reviewed on: 24th December 2017

very good very helpful

lloyds were the cheapest and there customer service was spot on and fair Reviewed on: 24th December 2017

Absolutely appalling customer service, steer clear of Lloyds

Incredibly long-winded process to register claim, they were more interested in getting me to start a personal injury claim. Each time I call, the person I speak to can't take responsibility for my query, has to transfer me elsewhere - this has included putting me through to completely different companies like the RAC! When you've had a car accident, the last thing you need is to be handed from pillar to post, backwards and forwards between Lloyds and their underwriters. It's been a terrible experience. I'm very disappointed and won't ever use Lloyds for anything again. Reviewed on: 30th November 2017

Cheapest price and discounted for Lloyds customers

Price quoted was the cheapest by a long way and included a discount for being an existing Lloyds customer. Reviewed on: 6th November 2017

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Cycle Insurance
from Sundays Insurance 4.86 from 734 reviews
Motorhome Insurance
from Insurd 0.00 from 0 reviews
Car Insurance
from Ladybird 1.36 from 27 reviews

Want to see more from Lloyds Bank?

Travel Money
from Lloyds Bank 4.73 from 3 reviews
Student Mastercard Credit Card
from Lloyds Bank 4.61 from 7 reviews
Help to Buy ISA
from Lloyds Bank 4.44 from 7 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub