Smart Money People Logo

Mansfield Building Society: Mortgages reviews

4.61
Based on 285 reviews, last reviewed 29th Jan 2025
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
20%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Good efficient service. Good efficient service. Quick response to enquiries. Reviewed on: 29th January 2025
David E's avatar
David E

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024
Shaun's avatar
Shaun

About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (285)

Review of the Mansfield Building Society, Mortgages:

Friendly, answer the phones quickly or just an email...

5
Friendly, answer the phones quickly or just an email away. Had mortgage with them for 6 years. Reviewed on: 20th December 2024

Good efficient service.

5
Good efficient service. Quick response to enquiries. Reviewed on: 29th January 2025

All staff that I have had the pleasure of speaking t...

5
All staff that I have had the pleasure of speaking to have been wonderful. I have just stair cased to buying 100% of my property (shared ownership) the process of completing was a long frustrating process to say the least. all staff that helped me with advice were fantastic. My mortgage plan had run out so had to pay extra each month. Each month one of your staff called to update me on addition costs so that I could budget. They were very understanding of my situation and helped me understand that Mansfield would always support until the house had completed. My questions were always answered and emails replied to promptly. thank you big shout out to Ashley Poole Reviewed on: 28th January 2025

MBS inspired trust and confidence

4
A lot of negotiation with MBS was via my broker. However, when assistance or information was sought from MBS - either by myself directly, or through my broker, the response from MBS was prompt and professional. I felt trust and confidence in having MBS as my lender and greatly appreciated the fact that it could find a product to fit my needs when many of its competitors couldn't. Reviewed on: 26th January 2025

Only didn’t renew as got cheaper elsewhere

4
Only didn’t renew as got cheaper elsewhere Reviewed on: 21st January 2025

Always helpful staff and managed us through the self...

5
Always helpful staff and managed us through the self build process really well. Thank you Reviewed on: 15th January 2025

No App, cant get through!

1
No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield based on their range of products, but they withdrew a number of products so I have taken my money elsewhere. Reviewed on: 28th December 2024
Reply from Mansfield Building Society Thank you for your feedback, we're really sorry that we have not met your expectations with regards the ability to make contact with the Society and the withdrawal of products from our portfolio. Please contact us on 01623 676340 or email [email protected] and we would be happy to look into this for you. Response date: 2nd January 2025
Mansfield Building Society Logo
Mansfield Building Society

Mansfield have always been exceptionally helpful and...

5
Mansfield have always been exceptionally helpful and understanding. Always willing to explain in detail any queries we may have making sure we feel confident we are choosing the right product for us. Reviewed on: 20th December 2024

Absolutely faultless procedure quick and easy throug...

5
Absolutely faultless procedure quick and easy through our broker Reviewed on: 19th December 2024

great thanks for everything, would recommend

5
great thanks for everything, would recommend Reviewed on: 17th December 2024

Friendly, clear info.

4
Friendly, clear info. Price could be much more competitive. Reviewed on: 17th December 2024

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Mansfield Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products