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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (281 reviews)

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4.62

Based on 281 reviews, last reviewed 15th Jan 2025

39% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

5

Always helpful staff and managed us through the self... Always helpful staff and managed us through the self build process really well. Thank you Reviewed on: 15th January 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (281)

Review of the Mansfield Building Society, Mortgages:

Friendly, answer the phones quickly or just an email...

Friendly, answer the phones quickly or just an email away. Had mortgage with them for 6 years. Reviewed on: 20th December 2024

Customer service are really good.but

Customer service are really good. We were on a RIO mortgage and now find ourselves on an SVR. Rates are eyewatering taking our monthly payment from September 2024 to nearly double what we were paying. Reviewed on: 28th August 2024

True service excellence

We had little to no communication from the solicitors so had to contact Mansfield direct on occasion for updates, the staff we friendly, efficient and supportive. Simply excellent customer service! Reviewed on: 21st August 2024

Family buy to let mortgage

We took out a family buy to let mortgage over six years ago to provide a safe and secure home for our daughter - no other lender offered such flexible terms given our ages and the nature of the property we wished to buy. Reviewed on: 16th August 2024

Very easy to understand and very quick

Very easy to understand and very quick Reviewed on: 16th August 2024

The personal touch goes along way these days.

Always happy to help, the best mortgage provider I have used. Reviewed on: 13th August 2024

Very good at communicating.

Very good at communicating. Easy to understand and navigate. Very helpful in getting things done. Easy to get hold of. Reviewed on: 11th August 2024

Redemption due to no direct sales team

With no direct sales team for further borrowing, and I didn’t want to go via a broker a Remortgage elsewhere was my only option. Shame when it’s a mutual Building Society and you can no longer deal directly. However I did complete a remortgage in 10 days with a great rate. Reviewed on: 8th August 2024

Reply from Mansfield Building Society Thank you for taking the time to provide feedback, the Society has taken a decision to concentrate wholly on the Intermediary market due to the reducing demand from consumers wanting to access us directly. As a result, we have put in place a broker referral process that enables our customers to experience the same great level of service, and benefit from ‘whole of market’ advice tailored to their individual circumstances. Please contact us on [email protected] or 01623676340 if you would like to discuss this in more detail. Response date: 9th August 2024

Best Company based on my needs

I have been looking for a mortgage company to suit my needs and Mansfield have provided the service I needed. Reviewed on: 5th August 2024

Self Build to Standard Mortgage with ease

The very helpful advisor made the transition from my self build mortgage to repayment mortgage swiftly and a simple process. Would highly recommend. Reviewed on: 31st July 2024

First time homeowner with the help of Mansfield Buil...

First time homeowner with the help of Mansfield Building Society - great customer service the day before completion when I rang to check on the status of the advance. Reviewed on: 29th July 2024

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