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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.53 (876 reviews)

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4.52

Based on 876 reviews, last reviewed 23rd Apr 2025

71% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

72%

17%

Latest highest rating:

5

Excellent products and customer service. Excellent products and customer service. Electronic payment for withdrawals is a facility which would improve the offering. further. Reviewed on: 23rd April 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (876)

Review of the Mansfield Building Society, Savings:

Mansfield Building Society New Customer

New customer to Mansfield BS and, to date, received excellent, efficient service. Staff extremely helpful, prompt and polite when telephone advice required. Reviewed on: 18th February 2025

Excellent products and customer service.

Excellent products and customer service. Electronic payment for withdrawals is a facility which would improve the offering. further. Reviewed on: 23rd April 2025

All excellent.

All excellent. Decided to try challenger ISA app only providers due to higher interest rates Reviewed on: 23rd April 2025

Very prompt and courteous responses

Very prompt and courteous responses Reviewed on: 23rd April 2025

Helpful staff

Very helpful staff who recommended a different account to get higher interest Reviewed on: 23rd April 2025

Easy to talk to and sort out my new ISA savings acco...

Easy to talk to and sort out my new ISA savings account. After filling in the application form I left my account books with them, they sorted the rest and posted the old and new account books out to me. Worked great for me. Reviewed on: 23rd April 2025

I dropped my passbook.

I dropped my passbook. It was handed in at the Chesterfield branch. They phoned to tell me and then posted it to my home Reviewed on: 23rd April 2025

Excellent staff. have services to the MBS b...

We have transferred all of our services to the MBS because of the staff support and knowledge. We prefer to come into the branch. The customer service is outstanding at the Kirkby in Ashfield and Mansfield branch. Reviewed on: 17th April 2025

Service with a smile by a local independant company...

Initially my experience was at Sutton in Ashfield but changed to Mansfield when I moved. Always has really good customer service. Always smiling which makes a change these days Reviewed on: 16th April 2025

ISA transfer

Great customer service-just one small thing. The ISA transfer could have been dealt with a little sooner once the maturity date had been reached from the other ISA provider Reviewed on: 15th April 2025

Friendly and efficient.

Friendly and efficient. Answered all our questions and set up our accounts promptly Reviewed on: 15th April 2025

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