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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1580 reviews)

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4.75

Based on 1,580 reviews, last reviewed 21st May 2026

34% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

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Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Staffs at Chesterfield branch are doing great jobs ,...

Staffs at Chesterfield branch are doing great jobs ,polite, Friendly, helpful, advised Reviewed on: 10th September 2024

The passbook thing is totally antiquated.

The passbook thing is totally antiquated. You do realise it's 2024 and we all have the internet these days? Was also impossible to contact anyone on the savings phone number, always rang out then asked me to leave a message (nobody called back) leaving me to have to call a random brach for help (who were very helpful and always got someone else to call me back who were then helpful too) Reviewed on: 10th September 2024

Reply from Mansfield Building Society Thank you for taking time to feedback to us. Our member’s opinions are very important to us. We are sorry to hear about the issues you had contacting us and we are happy that we were able to help. Passbooks are an important part of our savings portfolio, however we understand that some members want a more digital solution. Please can you contact us on 01623 676 363 or email on [email protected] so we can discuss our digital options with you. Response date: 19th September 2024

In branch service review

Very friendly staff, nothing is ever too much trouble. Reviewed on: 10th September 2024

Helpful, informative and polite staff.

Helpful, informative and polite staff. A pleasant environment. Reviewed on: 7th September 2024

You made an error and told me you had.

You made an error and told me you had. I thought this was very good. Then you agreed to add my maturing bond interest to my new bond to save me the trouble of receiving a cheque when previously I had requested a cheque. Reviewed on: 6th September 2024

First visit

Everything went smoothly from first enquiry to completing my application form. Reviewed on: 4th September 2024

Easy to deal with accounts by going into branch

Easy to deal with accounts by going into branch Reviewed on: 4th September 2024

Shock no horror!

Sent details of preferred transactions in post and everything carried out to the letter. In current times this must be verging on a unique experience. Certainly unexpected so a great relief that there were no chase ups or follow ups required. Thank you. Reviewed on: 3rd September 2024

Mansfield always overs good rates even when account...

Mansfield always overs good rates even when accounts become closed for new deposits, I prefer to invest locallyFriendly team at Mansfield helped me with my new deposits as I set up 3 new accounts Reviewed on: 2nd September 2024

Cheques are outdated!

my experience was great EXCEPT you will only issue me a cheque to withdraw my funds. This is archaic and has been most inconvenient to process in a timely and convenient manner. Reviewed on: 2nd September 2024

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