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Mansfield Building Society: Savings reviews

4.65
Based on 1,418 reviews, last reviewed 7th Mar 2026
366% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

Could be better All was going well but when I went to collect the new passbook / certificate from the branch, I was informed that it had been posted to me. I had req... Read more Reviewed on: 7th March 2026
Edward L's avatar
Edward L

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1418)

Fabulous

5
Mansfield Building Society are brilliant, all the staff are great Reviewed on: 2nd November 2023

Charming experienced business like

5
I am an old man of 93 and look forward to speaking to someone preferably female and younger it's been a pleasure. Reviewed on: 2nd November 2023

Mansfield responded quickly and helpfully to everything I wanted to know.

5
All my queries were dealt with efficiently and all Mansfield BS financial Services were well explained in the literature provided. Reviewed on: 2nd November 2023

Regular Saver

5
I don't do internet banking and prefer to deal with local building societies. I've received excellent service by phone, post and branch whilst opening my latest account. From requesting forms to be posted to me, returning them by post and receiving my new pass book it took less than 1 week. Excellent service with the reassurance of speaking to someone who could help, answer questions and knew all the answers. Thank you so much for providing such excellent customer service and not trying to push me onto a web site Reviewed on: 2nd November 2023

Good service

4
All gone well so far although early days as only been a couple of weeks. Reviewed on: 2nd November 2023

Happy

5
Happy with the service. Cannot see how you can improve on the service. Reviewed on: 2nd November 2023

excellent.

5
Spoke to a REAL person, pass, book in the post, quick, polite, have five accounts with the Mansfield - love it. Reviewed on: 10th October 2023

Friendly and Efficient

5
Dealt with very efficiently in a friendly manner. Just as I would have done when I worked there over 30 years ago Reviewed on: 10th October 2023

A traditional building society

4
Although it was easy to download and complete the application form has to be posted. Most financial institutions allow applications online nowadays. Reviewed on: 9th October 2023

Very satisfied customer

5
Attractive interest rates for savers. Experienced, efficient and friendly staff at Chesterfield made the decision easy and right for my needs with confidence. Reviewed on: 9th October 2023

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