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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1661 reviews)

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4.72

Based on 1,661 reviews, last reviewed 30th Aug 2026

64% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

Great accounts

Great products with good rates. Easy website. Great customer service. Polite, friendly staff. Reviewed on: 4th December 2024

Friendly and helpful staff

The member of staff I spoke to on the telephone was friendly, courteous and helpful. My new account was opened in very good time and all the information provided was easy to understand. The whole process was very efficiently carried out. Reviewed on: 3rd December 2024

A contented year

I have now been with Mansfield building society for a year, and in my dealings with them l have always found them pleasant, helpful and polite. Reviewed on: 3rd December 2024

Branch staff very helpful.

Branch staff very helpful. Got me a better rate for my ISA Reviewed on: 3rd December 2024

Pleasant staff

Pleasant staff - I was given advice on different options available and allowed to chose which option best suited my needs without feeling pushed or pressured. Reviewed on: 3rd December 2024

One very patient lady

On line team we’re very patient, going through the log in procedure while on the phone with me. Olivia was my contact and made sure that I knew what I was doing Reviewed on: 3rd December 2024

Simple to reinvest money that I wished to.

Simple to reinvest money that I wished to.Getting the remainder of my money was very slow. Reviewed on: 3rd December 2024

Great people

Great people to deal with no problems with my account and question I had Reviewed on: 3rd December 2024

Disappointed not to receive an acknowledgment for my...

Disappointed not to receive an acknowledgment for my application for a cash ISA. I had received an email from the provider of the transfer to say the money had gone out of their account, but nothing to indicate where it had gone. It was quite a large amount and it was some time before I received a letter and passbook to confirm the transaction to Mansfield BS had taken place. Reviewed on: 28th November 2024

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t met your expectations on this occasion. We are happy to hear that you are in possession of your passbook and your ISA has been successfully transferred to us. High demand for this savings account has meant that some members have experienced some delay in receiving written confirmation of their ISA transfer. If you would like us to look into this further, please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this for you Response date: 5th December 2024

Excellent personal service

Excellent service in branch and over phone. Staff have time to speak to customers rather than sending you to a web site. Great to have local and loyal products. Also very nice to have visit to Mansfield F C and to be able to chat with Senior Management Reviewed on: 27th November 2024

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