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Mansfield Building Society: Savings reviews

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4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
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LS
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Mansfield Building Society Branch Review

4
Perfectly happy with your service - the only reason I did not transfer my savings into a new bond was that you were not offering the product that I required - a one year fixed rate bond. Reviewed on: 8th March 2022
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Verified Member

Mansfield Building Society Branch Review

5
There is always somebody to answer the phone rather than a recorded message. Reviewed on: 8th March 2022
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Verified Member

First class service

5
I am not able to visit the office and my husband deals with my financial matters, and he was given every assistance to open the account. The whole transaction was completely trouble free. Reviewed on: 8th March 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Friendly and efficient staff

4
The website was informative about what savings were available and the staff at the Sutton in Ashfield branch were very pleasant and efficient. Reviewed on: 7th March 2022
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Mansfield Member Feedback

A very user-friendly and highly client-focussed organisation

5
My recent experience has been extremely positive. A very user-friendly website and the staff extremely efficient and polite in their response to my enquiry. Reviewed on: 7th March 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Very good service

5
Very good experience with friendly and helpful staff Reviewed on: 7th March 2022
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Mansfield Member Feedback

Where is my cheque ?

4
Interest rate was comparable for my fixed 3 year savings but was not pleased when the maturity cheque arrived 6 days after the date ! The best time to sell again is when when the customer is pleased with your performance and prompt payment would have a better chance of securing this . Reviewed on: 7th March 2022
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Mansfield Member Feedback

Mansfield Building Society Branch Review

4
Its local to my home and suits my needs Reviewed on: 21st February 2022
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Verified Member

Mansfield Building Society Branch Review

5
Local, convenient, helpful, friendly, knowledgeable and welcoming Reviewed on: 19th February 2022
Verified Member's avatar
Verified Member

Excellent service

5
In branch opening account was extremely helpful. Not hassled with loads of unwanted promo info. Instructions on closing the account was clear and timely. Closed the account to buy my Mercedes otherwise I would have considered re-investing with the Mansfield. I want the option to have face to face service in a local branch. Reviewed on: 18th February 2022
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Mansfield Member Feedback

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