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Mansfield Building Society: Savings reviews

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4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
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2%
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2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
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LS
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The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

New account

4
Opened new ISA account at Sutton office Reviewed on: 17th February 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Bank of England rate increase Mansfield dont increase savings rates

1
Mansfield not passing on BOE interest rate rises for savers - always looking after mortgage payers who gain thousands of unearned pounds due to house price inflation - paid for by savers losing thousands to inflation Reviewed on: 17th February 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback
Reply from Mansfield Building Society Thank you for your feedback, I’m sorry to learn of your disappointment. Whilst the majority of our mortgage and savings rates are not linked to the Bank of England Base Rate we are currently reviewing our rates, conscious of the need to balance the interests of both our savings and mortgage members. Whilst I am unable to detail specific rate changes at this time I can confirm that we will be increasing rates with effect from 1st April - once full details of these changes are confirmed they will be communicated to all affected customers in line with the terms and conditions relating to their savings or mortgage account. In the meantime, if you would like to talk to us directly please contact us on 01623 676350 and ask for Sian, or email [email protected] Response date: 21st February 2022
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Mansfield Building Society

ISA investment

5
My experience was excellent. All my questions were answered Reviewed on: 17th February 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Entirely satisfactory but not very competitive

4
Good customer experience, however: (1) savings interest rates generally not very competitive; and (2) online functionality is below average for peers in the industry, as for most savings accounts it is not permitted to request withdrawals online. Reviewed on: 17th February 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Mansfield Building Society Branch Review

4
Likes; its still a mutual society, friendly staff, local office. Plans Tying up cash for years without any access unsuitable for OAPs Reviewed on: 15th February 2022
Verified Member's avatar
Verified Member

Efficient Building Society

5
Took out a three year bond and all the transactions were quickly and efficiently handled. Thank you. Reviewed on: 10th February 2022
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Mansfield Member Feedback

Mansfield Building Society Branch Review

5
The staff are excellent. Jill Simpson is very professional but also friendly Reviewed on: 10th February 2022
Verified Member's avatar
Verified Member

A pleasant banking experience.

5
Very friendly staff, very helpful and caring. Reviewed on: 10th February 2022
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Mansfield Member Feedback

Mansfield Building Society Branch Review

4
Not sufficient cash on demand and time required- been issued a cheque instead Where do you take the cheque to cash? Reviewed on: 8th February 2022
Verified Member's avatar
Verified Member

Need an online savings presence

4
I’m an ex employee who showed loyalty by keeping some accounts at MBS. However I live too far away and given there is no online presence, unfortunately it has proved inconvenient to keep the accounts. Reviewed on: 7th February 2022
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Mansfield Member Feedback

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