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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1622 reviews)

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4.72

Based on 1,622 reviews, last reviewed 12th Jul 2026

54% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Fill out a form in the corner I have had an account with yourselves for a long long time - but I wqs asked to fill out a form for a no withdrawel ISA - and then another for a limit... Read more Reviewed on: 12th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

Getting sorted!

I had problems linking my bank account to my new Mansfield Building Society savings account and it was sorted with a quick telephone call to a lovely lady! Reviewed on: 10th September 2024

Long time with Mansfield

I have saved with Mansfield for a long time and only closed my account because I need the money. The interest rate on my account has always been good. Reviewed on: 10th September 2024

Staffs at Chesterfield branch are doing great jobs ,...

Staffs at Chesterfield branch are doing great jobs ,polite, Friendly, helpful, advised Reviewed on: 10th September 2024

The passbook thing is totally antiquated.

The passbook thing is totally antiquated. You do realise it's 2024 and we all have the internet these days? Was also impossible to contact anyone on the savings phone number, always rang out then asked me to leave a message (nobody called back) leaving me to have to call a random brach for help (who were very helpful and always got someone else to call me back who were then helpful too) Reviewed on: 10th September 2024

Reply from Mansfield Building Society Thank you for taking time to feedback to us. Our member’s opinions are very important to us. We are sorry to hear about the issues you had contacting us and we are happy that we were able to help. Passbooks are an important part of our savings portfolio, however we understand that some members want a more digital solution. Please can you contact us on 01623 676 363 or email on [email protected] so we can discuss our digital options with you. Response date: 19th September 2024

In branch service review

Very friendly staff, nothing is ever too much trouble. Reviewed on: 10th September 2024

Helpful, informative and polite staff.

Helpful, informative and polite staff. A pleasant environment. Reviewed on: 7th September 2024

You made an error and told me you had.

You made an error and told me you had. I thought this was very good. Then you agreed to add my maturing bond interest to my new bond to save me the trouble of receiving a cheque when previously I had requested a cheque. Reviewed on: 6th September 2024

First visit

Everything went smoothly from first enquiry to completing my application form. Reviewed on: 4th September 2024

Easy to deal with accounts by going into branch

Easy to deal with accounts by going into branch Reviewed on: 4th September 2024

Shock no horror!

Sent details of preferred transactions in post and everything carried out to the letter. In current times this must be verging on a unique experience. Certainly unexpected so a great relief that there were no chase ups or follow ups required. Thank you. Reviewed on: 3rd September 2024

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