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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.57 (955 reviews)

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4.59

Based on 955 reviews, last reviewed 17th Jun 2025

206% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

16%

Latest highest rating:

5

lovely staff, handy location - love an open branch lovely staff, handy location - love an open branch Reviewed on: 17th June 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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Mansfield Building Society Savings reviews (955)

Excellent service

Opened a fixed term bond. Everyone helpful and very friendly. Reviewed on: 11th January 2021

Local branches

Easy to access the local branches which are pleasant and modern. Staff very helpful. Reviewed on: 11th January 2021

Opening fixed rate bond

Opening a fixed rate bond was effortless and very quick. Reviewed on: 7th January 2021

Good deals

Helpful staff pointing you in the right direction. Hard at moment to get deals like we used to get so well knowledgeable staff essential. Reviewed on: 14th December 2020

Difficult to open an account at MSB

I FOUND it difficult to open an account at MBS partly due to Covid 19. I had to either return home to fill in the application form or sit on a bench outside. I choose the latter as I live a fair distance away from the branch. Reviewed on: 7th December 2020

Reply from Mansfield Building Society Thank you for taking the time to complete our customer survey and providing your feedback, I’m so sorry to learn of your dissatisfaction. We would like the opportunity to look into this further for you, please contact us on 01623 676350 or email [email protected] and ask for Carole, Louise or Bridie. Response date: 8th December 2020

Very happy with the service provided.

Just very happy to be able to talk to someone in the bank. Reviewed on: 7th December 2020

Very good

This was a lump sum investment and the service was very good. I like to deal with the local branch office Reviewed on: 30th November 2020

Happy to support a small friendly Building Society!

I've been a saver with the Mansfield Building Society for around 3 years,I've found their range of Accounts to be excellent and customer service is friendly and prompt,I'm happy to recommend & support this friendly little mutual! Reviewed on: 10th November 2020

Good Interest

Good rate of interest and a/c was easy to set up. Reviewed on: 10th November 2020

Friendly and efficient

A very speedy response after a brief chat on the phone, a firm through the post and slipping the form back through the door when closed. Reply next day. Excellent and a good rate of interest too! Reviewed on: 9th November 2020

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