Smart Money People Logo
Go to business site
Share this page
Link copied

Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
LS's avatar
LS
Visit provider site Read all reviews Write a review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Mansfield Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mansfield Building Society Savings reviews (1092)

Mansfield Building Society Branch Review

5
Lovely people and you get a book not paperwork Reviewed on: 3rd February 2022
Verified Member's avatar
Verified Member

Mansfield Building Society Branch Review

5
You make it easy for us old people Reviewed on: 3rd February 2022
Verified Member's avatar
Verified Member

Disappointing experience in branch but good overall phone and postal service

3
When visiting the branch i was told that an appointment was necessary to open a cash ISA which it is not as you can open one by post. I had downloaded and filled in the application and thought that the branch would take the documents and pass them to head office. but without asking any further details an appointment at a future date was the only option offered. (My wife commented it was a similar experience to a doctors surgery unhelpful !) subsequently i posted the application forms in the head office letter box and the application was completed the same day, this was what i consider good service. Reviewed on: 1st February 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback
Reply from Mansfield Building Society Thank you for taking the time to complete our customer survey and providing your feedback. When opening an account in branch, we try to do this in a more comfortable area away from the counter where we can give you the time and privacy required. We have seen an increase in appointment requests since the new year and unfortunately this means we don’t always have somebody available straight away, however we’re sorry you weren’t offered the option to leave your application form in branch and will ensure that your feedback is shared with our branch teams to offer a better customer experience on this moving forward. Response date: 4th February 2022
Mansfield Building Society Logo
Mansfield Building Society

Mansfield Building Society Branch Review

5
Personal service, being able to speak to someone, staff very pleasant and efficient Reviewed on: 31st January 2022
Verified Member's avatar
Verified Member

Mansfield Building Society Branch Review

5
Your staff are so friendly Emma was also helpful in adviseto where to put my savings. Reviewed on: 31st January 2022
Verified Member's avatar
Verified Member

Savings review

5
Asked by a member of staff if I would like a savings review due to amount of money I had in ISA account. Was advised not bullied into looking into different savings accounts. In this present climate finding accounts that actually make some interest are hard to find without trying up your money. So thank you, your advice was taken up. Switching to new accounts was made so easy. Reviewed on: 12th January 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Well satisfied

5
One of the best saving accounts around Reviewed on: 5th January 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

My Closed Account

5
Replied to my email quickly and precise and clear Reviewed on: 4th January 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Excellent

4
Fantastic service,polite and professional staff Reviewed on: 4th January 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Keeping Banks and Building Societies on the High Street

5
very friendly and knowledgeable staff at the Chesterfield Branch Reviewed on: 15th December 2021
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Mansfield Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill