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Mansfield Building Society: Savings reviews

4.75
Based on 1,580 reviews, last reviewed 21st May 2026
34% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026
Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026
Verified source

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Arranged appointment

5
Staff were very good and welcoming and ensured I understood all the detail of the various savings accounts. I received genuine good customer care. Staff are a credit to the Society. Reviewed on: 19th July 2024

I closed my account.

5
I closed my account. The cashier wasn't sure if I would receive a penalty for closing my account, so she had to ask a colleague who wasn't sure either. I would think this is something that they should know. Reviewed on: 18th July 2024

Calls made, got clear answers. Second RSA opened

5
Calls made 1/ Explained my extant RSAhad 30 days notice. 2/ Confirmed I could have the newer RSA clarifying it had different ts&cs. Reviewed on: 18th July 2024

Contented pensioners

5
My wife and I have been members for many years and have always received excellent service. Reviewed on: 18th July 2024

Bridie O'Shea is a breath of fresh air.

5
Bridie O'Shea is a breath of fresh air. she is an asset to the company; extremely helpful and professional in her dealings. the only reason we are leaving is to attract a better interest rate and terms. it is a pity Mansfield could not offer a comparable product otherwise we would have stayed with Mansfield.if in the future Mansfield did, we would be back. Reviewed on: 21st June 2024

Beth was excellent and a credit to your business

5
Beth was excellent and a credit to your business Reviewed on: 18th June 2024

Service fine but rates now better elsewhere

4
Service fine but rates now better elsewhere Reviewed on: 8th June 2024

Always a nice welcome good customer service .

5
Always a nice welcome good customer service . Reviewed on: 7th June 2024

Easy to set up despite not being close enough to cal...

5
Easy to set up despite not being close enough to call in. Reviewed on: 7th June 2024

Information on new accounts & interest rates.

5
Gave us information on new accounts & interest rates to enable us to choose the right account. Answered our questions clearly Reviewed on: 14th May 2024

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