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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1661 reviews)

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4.72

Based on 1,661 reviews, last reviewed 30th Aug 2026

64% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

The staff are always first class ,helpful and friendly.

The staff are always first class ,helpful and friendly.However for me it was time to move on to a facility where I can bank online at my leisure and move my money around without leaving the house.Also it has to be said better savings rates are out there. Reviewed on: 30th September 2024

Friendly, welcoming and straightforwward

Friendly, welcoming and straightforwward Reviewed on: 30th September 2024

Great rates and staff

Friendly efficient staff at Chesterfield, who take on board my requirements and show me the best products available. Mark efficiently filled in the relevant forms. Everything went very smoothly and my instructions carried out perfectly. Reviewed on: 30th September 2024

Second visit this year

Second visit this year and again excellent customer service and more than happy to help. Reviewed on: 30th September 2024

Great customer experience

Always have a great experience when I go into either Mansfield or Sutton. Mansfield has improved tremendously in the past few months. Always get a great welcome from the team there. Great community feel around both offices. The teams in both bases cannot do enough for you Reviewed on: 30th September 2024

Knowledgeable professional friendly staff

Knowledgeable professional friendly staff Reviewed on: 30th September 2024

I have reinvested a fixed rate bond and found the pr...

I have reinvested a fixed rate bond and found the process perfect. Some other bonds I have are more complex and difficult to navigate, I found the Mansfield process very easy. Reviewed on: 30th September 2024

In branch service review

There is not much privacy in the Kirkby branch and the back room was very cold. Reviewed on: 24th September 2024

Great service.

Great, staff listened and understood what I needed and sorted it for me. Reviewed on: 23rd September 2024

Very pleasant, helpful and engaging staff.

Very pleasant, helpful and engaging staff. Reviewed on: 23rd September 2024

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