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Mansfield Building Society: Savings reviews

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4.60
Based on 1,135 reviews, last reviewed 24th Dec 2025
10% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

New Savings account Decided to open a next savings account to start putting aside money for a particular future purpose. Staff at Chesterfield branch explained options we... Read more Reviewed on: 24th December 2025
David A's avatar
David A

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025
Mike Turner's avatar
Mike Turner
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1135)

Mansfield Building Society Branch Review

4
Its local to my home and suits my needs Reviewed on: 21st February 2022
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Verified Member

Mansfield Building Society Branch Review

5
Local, convenient, helpful, friendly, knowledgeable and welcoming Reviewed on: 19th February 2022
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Verified Member

Excellent service

5
In branch opening account was extremely helpful. Not hassled with loads of unwanted promo info. Instructions on closing the account was clear and timely. Closed the account to buy my Mercedes otherwise I would have considered re-investing with the Mansfield. I want the option to have face to face service in a local branch. Reviewed on: 18th February 2022
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Mansfield Member Feedback

New account

4
Opened new ISA account at Sutton office Reviewed on: 17th February 2022
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Mansfield Member Feedback

Bank of England rate increase Mansfield dont increase savings rates

1
Mansfield not passing on BOE interest rate rises for savers - always looking after mortgage payers who gain thousands of unearned pounds due to house price inflation - paid for by savers losing thousands to inflation Reviewed on: 17th February 2022
Mansfield Member Feedback's avatar
Mansfield Member Feedback
Reply from Mansfield Building Society Thank you for your feedback, I’m sorry to learn of your disappointment. Whilst the majority of our mortgage and savings rates are not linked to the Bank of England Base Rate we are currently reviewing our rates, conscious of the need to balance the interests of both our savings and mortgage members. Whilst I am unable to detail specific rate changes at this time I can confirm that we will be increasing rates with effect from 1st April - once full details of these changes are confirmed they will be communicated to all affected customers in line with the terms and conditions relating to their savings or mortgage account. In the meantime, if you would like to talk to us directly please contact us on 01623 676350 and ask for Sian, or email [email protected] Response date: 21st February 2022
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Mansfield Building Society

ISA investment

5
My experience was excellent. All my questions were answered Reviewed on: 17th February 2022
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Mansfield Member Feedback

Entirely satisfactory but not very competitive

4
Good customer experience, however: (1) savings interest rates generally not very competitive; and (2) online functionality is below average for peers in the industry, as for most savings accounts it is not permitted to request withdrawals online. Reviewed on: 17th February 2022
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Mansfield Member Feedback

Mansfield Building Society Branch Review

4
Likes; its still a mutual society, friendly staff, local office. Plans Tying up cash for years without any access unsuitable for OAPs Reviewed on: 15th February 2022
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Verified Member

Efficient Building Society

5
Took out a three year bond and all the transactions were quickly and efficiently handled. Thank you. Reviewed on: 10th February 2022
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Mansfield Member Feedback

Mansfield Building Society Branch Review

5
The staff are excellent. Jill Simpson is very professional but also friendly Reviewed on: 10th February 2022
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Verified Member

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