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Mansfield Building Society: Savings reviews

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4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
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LS
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

opening a savings account

4
I already had an ISA account with you and decided to open a savings account as well and was surprised I had to go through another interview and had to wait a couple of days before I could pay money in meaning three trips to the branch in total, all in all a bit of a pain in the posterior. Reviewed on: 20th September 2021
Mansfield Member Feedback's avatar
Mansfield Member Feedback
Reply from Mansfield Building Society Thank you for taking the time to complete our customer survey and providing your feedback, I’m sorry to learn of your dissatisfaction. We would like the opportunity to look into this further for you, please contact us on 01623 676350 and ask for Sian or email [email protected] Response date: 21st September 2021
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Mansfield Building Society

Savings review

5
I have been savings with the Mansfield for a long time, although the rates have not been competitive always, but the service is excellent Reviewed on: 7th September 2021
Savings customer's avatar
Savings customer

Savings review

5
It is very clean- fresh and a nice feel about it plus the fact I am a Mansfield guy born and bred Reviewed on: 6th September 2021
Savings customer's avatar
Savings customer

Low Saving Rates

4
Pity I felt I had to move my funds away from a Fixed term savings product, but I can obtain better rates elsewhere. Reviewed on: 2nd September 2021
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Poor rewards for long-term supporters.

4
Having supported the Mansfield for decades I was extremely disappointed with the mediocre interest rate offered to renew my maturing fixed term investment. Significantly better rates are available from competing building societies. Reviewed on: 2nd September 2021
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Exccelent

5
I couldn't have wished for anything different Reviewed on: 1st September 2021
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Savings review

5
Friendly. Good interest compared to others Reviewed on: 27th August 2021
Savings customer's avatar
Savings customer

Customer satisfaction

5
Established rapport with Emma on initial telephone call. She was going on holiday so booked appointment on her return. Business was conducted in a personal and professional level. Put at ease from beginning to end. Friendly attitude from all staff. Reviewed on: 24th August 2021
Mansfield Member Feedback's avatar
Mansfield Member Feedback

Excellent service

5
Thank for the excellent service, so easy to open the account, looking forward to banking with you. Reviewed on: 23rd August 2021
Mansfield Member Feedback's avatar
Mansfield Member Feedback

easy to use

5
I found the staff very friendly and helpful and went out of their way to help and make sure you got the right product to suit your needs. Diann who was the staff member that helped me was very good and made sure I understood every think before I signed anything. It maid me fell welcome. Reviewed on: 23rd August 2021
Mansfield Member Feedback's avatar
Mansfield Member Feedback

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