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Gareth O

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Review of the Mansfield Building Society, Savings:

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The passbook thing is totally antiquated.

The passbook thing is totally antiquated. You do realise it's 2024 and we all have the internet these days? Was also impossible to contact anyone on the savings phone number, always rang out then asked me to leave a message (nobody called back) leaving me to have to call a random brach for help (who were very helpful and always got someone else to call me back who were then helpful too) Reviewed on: 10th September 2024

Reply from Mansfield Building Society Thank you for taking time to feedback to us. Our member’s opinions are very important to us. We are sorry to hear about the issues you had contacting us and we are happy that we were able to help. Passbooks are an important part of our savings portfolio, however we understand that some members want a more digital solution. Please can you contact us on 01623 676 363 or email on [email protected] so we can discuss our digital options with you. Response date: 19th September 2024

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