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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (817 reviews)

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4.47

Based on 817 reviews, last reviewed 1st Feb 2025

62% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

Changing accounts - a good service Overall the experience was good, the staff were helpful. Slightly more detailed instructions could have made the experience better. Reviewed on: 1st February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (817)

Review of the Mansfield Building Society, Savings:

Attractive accounts

Opened an ISA and regular saver -- pleased with both Reviewed on: 27th January 2025

Good service and good savings products

The account opening process was very straightforward and I'm pleased that Mansfield Building Society offer competitive savings products to reward savers. Reviewed on: 30th July 2024

Reinvesting funds.

Reinvesting funds. I completed the forms which were easy and left them. The transaction went well and cheque and passbook were returned to me. Reviewed on: 29th July 2024

90 days notice withdrawal

Gave 90 days notice to withdraw funds on our account. The only problem was that I was given different advice in Kirkby in Ashfield to that given in Sutton in Ashfield. Reviewed on: 26th July 2024

Contact, resolution and admin process very efficient.

Contacted The Mansfield 'Business Accounts Team' re- closing one account and transfering funds to another new account. Responsible Manager got back fairly quickly and was responsive / helpful to queries. Communication relating to necessary administration was forwarded to us and once submitted the setting up of the account was very efficient and timely. The only negative, and Mansfield is not the only provider not doing this, is that they had never let us know that there were better accounts available to us offering better rates of interest. Yes, it is our responsibility, but how about being an institution that is more proactive in this aspect. However, regarding our latest transaction - from initial contact to responsible Manager dealing and administrative processes - all were very efficient and helpful. Reviewed on: 23rd July 2024

I wanted to open a trust account but didn't know whe...

I wanted to open a trust account but didn't know where to start, the staff at Mansfield building society were great they explained everything about a trust account and even helped with the application and gave me a ring when the account was open. Reviewed on: 21st July 2024

The staff always greet you with a smile.

The staff always greet you with a smile. They give very good advice on various accounts and answer all questions asked. It is wonderful to enter a building society where you are treated as a valuable customer. Reviewed on: 19th July 2024

Arranged appointment

Staff were very good and welcoming and ensured I understood all the detail of the various savings accounts. I received genuine good customer care. Staff are a credit to the Society. Reviewed on: 19th July 2024

I closed my account.

I closed my account. The cashier wasn't sure if I would receive a penalty for closing my account, so she had to ask a colleague who wasn't sure either. I would think this is something that they should know. Reviewed on: 18th July 2024

Calls made, got clear answers. Second RSA opened

Calls made 1/ Explained my extant RSAhad 30 days notice. 2/ Confirmed I could have the newer RSA clarifying it had different ts&cs. Reviewed on: 18th July 2024

Contented pensioners

My wife and I have been members for many years and have always received excellent service. Reviewed on: 18th July 2024

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