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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1579 reviews)

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4.75

Based on 1,579 reviews, last reviewed 20th May 2026

26% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Pleasant staff very helpful answered all my questio... Pleasant staff very helpful answered all my questions . Would certainly recommend mansfield building society Reviewed on: 20th May 2026

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Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1579)

Staff assistance has been excellent.

Staff assistance has been excellent. However, when I need the savings, having to send the Savings Book back to Mansfield with a letter requesting the money and waiting for the cheque in the post is very ackward in view of the current life speed. This should be updated, in line with practically all other savings building societies, whereby account holder has registered their main current account and the money from Mansfield is transferred to the 'nominated' bank accout. Simple & efficient! Mansfield would gain more clients... Reviewed on: 24th March 2026

Good rate for a long time but then overtaken by others.

Good rate for a long time but then overtaken by others. Pleasant customer service Reviewed on: 24th March 2026

Staff are helpful and knowledgeable about the servic...

Staff are helpful and knowledgeable about the services they provide, they are polite and go the extra mile for us customers, Reviewed on: 24th March 2026

Pozitive customer experience

Positive telephone interaction with a real human who spoke to provide relevent detail with no corporate rubbish. Prompt sending of application to me and efficient response with acvount documentation. Reviewed on: 24th March 2026

Great staff and helpful , good work

Great staff and helpful , good work Reviewed on: 24th March 2026

It was easy to navigate.

It was easy to navigate. It was a shame that the account could not be opened online. Reviewed on: 24th March 2026

Good customer service and easy to navigate on line.

Good customer service and easy to navigate on line. Reviewed on: 24th March 2026

Positive experience

Always found my visits to Mansfield branch very welcoming. The staff are very helpful and knowledgeable. Always go above and beyond for their customers. Would always recommend this branch and the staff that work there. It is always a very positive experience. Reviewed on: 19th March 2026

Very professional & friendly.

Very professional & friendly. Nothing to much trouble. Reviewed on: 17th March 2026

Competitive rates

Competitive rates from a reliable and friendly society Reviewed on: 9th March 2026

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