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Mansfield Building Society: Savings reviews

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4.60
Based on 1,135 reviews, last reviewed 24th Dec 2025
11% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

New Savings account Decided to open a next savings account to start putting aside money for a particular future purpose. Staff at Chesterfield branch explained options we... Read more Reviewed on: 24th December 2025
David A's avatar
David A

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025
Mike Turner's avatar
Mike Turner
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1135)

Came into branch and they gave me a form and a pre p...

5
Came into branch and they gave me a form and a pre paid envelope so I could apply for a new account. Reviewed on: 15th July 2025
Susan C's avatar
Susan C

Unfair charge for withdrawal.

3
I was given an option to close my account because of lowered interest rates. I opted to close it. Then found I had to pay £25 to have it transferred to my bank account, I thought this disgusting.I have to say Laura helped me to have my money by cheque very promptly. Lovely girl, a credit to Mansfield. Reviewed on: 15th July 2025
Janet P's avatar
Janet P

In branch service review

5
Efficient, good rates and pleasant staff (always). Reviewed on: 14th July 2025

In branch service review

5
We have been with the Society for 55 years and the customer service has always been good. Reviewed on: 14th July 2025

In branch service review

5
Friendly staff, happy to go above and beyond to help. Reviewed on: 11th July 2025

In branch service review

5
Friendly and helpful staff. Good rates. Reviewed on: 9th July 2025

In branch service review

5
Staff very friendly and helpful. Reviewed on: 9th July 2025

The account I opened was market-leading in 2023, but...

3
The account I opened was market-leading in 2023, but was then surpassed. Gradually I reduced the amount I had saved with the Mansfield. In the absence of other Mansfield accounts that were interesting to me, I decided to close my account. Reviewed on: 9th July 2025
Anon's avatar
Anon

We didnt close our accounts.

5
We didnt close our accounts. All we did was transfer two accounts from Issue 1 to Issue 2. Reviewed on: 8th July 2025
Ronald M's avatar
Ronald M

We were greeted as soon as we arrived, which was ver...

5
We were greeted as soon as we arrived, which was very comforting. Reviewed on: 8th July 2025
Carol's avatar
Carol

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