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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1659 reviews)

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4.72

Based on 1,659 reviews, last reviewed 29th Aug 2026

66% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Milestone Savings Product. The Milestone Savings Product interest rate is the best that I have seen for a long time. Reviewed on: 29th August 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1659)

The staff know what they are doing.

The staff know what they are doing. Reviewed on: 18th April 2026

Lack of Communication

After setting up my ISA account by going into the branch (and paying funds into it from home) I did not receive any communication from the building society either by phone, post or email (and have still not received any). A welcome email notification would have been good and / or an email communication stating that funds had been received to set up the account. After a period of 2 weeks I had still not received anything (I had expected to receive my paying in book by post) so I had to go into the branch to confirm what the situation was and was then provided with the paying in book. Reviewed on: 18th April 2026

Want a good place to trust your money with.

An excellent institution to deal with. Reviewed on: 17th April 2026

Old school B S.

Old school B S. Passbook and cheques. Admin via post, or in Branch. Everything worked well, at a slow pace. Emails work. No freephone number Reviewed on: 17th April 2026

Walk into Branch no appointment.

Walk into Branch no appointment. Came away with what I wanted. Friendly efficient staff. Nice premises. Reviewed on: 17th April 2026

Super helpful staff - issue was resolved quickly and...

Super helpful staff - issue was resolved quickly and effectively Reviewed on: 16th April 2026

Everything went smoothly No problems as far as I can...

Everything went smoothly No problems as far as I can remember Reviewed on: 16th April 2026

The ladies were very kind and helpful.

The ladies were very kind and helpful. Always a smile to be seen Reviewed on: 16th April 2026

Friendly,efficient staff,with good knowledge of the...

Friendly,efficient staff,with good knowledge of the products available Reviewed on: 16th April 2026

MATiLlDA

I was served by girl called Matilda sorted all my inquiries quickly no fuss while at the counter first class . Reviewed on: 16th April 2026

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