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Mansfield Building Society: Savings reviews

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4.60
Based on 1,135 reviews, last reviewed 24th Dec 2025
11% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

New Savings account Decided to open a next savings account to start putting aside money for a particular future purpose. Staff at Chesterfield branch explained options we... Read more Reviewed on: 24th December 2025
David A's avatar
David A

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025
Mike Turner's avatar
Mike Turner
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1135)

Very helpful.

4
Very helpful. Courteous. Did what was required. Reviewed on: 28th July 2025
Triloki Nath Mehrotra's avatar
Triloki Nath Mehrotra

Good but could improve account offerings.

5
Experience was good however the reason for closures and recent withdrawals was the rates were reducing and when accounts become obsolete the rate offered is poor. I feel the Mansfield could and should improve on its on-line account offerings by offering easy access accounts. Reviewed on: 23rd July 2025
Thomas Mck's avatar
Thomas Mck

Brilliant, friendly staff, always open when I’m in S...

5
Brilliant, friendly staff, always open when I’m in Sutton. The branch is very clean and smart. Can’t fault anything. The only reason we moved on this occasion was for the savings rate. Reviewed on: 23rd July 2025
J T's avatar
J T

Great, was easy.

5
Great, was easy. Straightforward telephone and postal communications. Everything was completed easily. Reviewed on: 23rd July 2025
T Franks's avatar
T Franks

In branch service review

5
Easy and convenient to get to in Sutton. Reviewed on: 21st July 2025

In branch service review

5
Very good advice and very pleasant. Reviewed on: 21st July 2025

New Savings Account

5
Quick & easy to open a new savings account in branch. Advisors are always friendly & helpful in answering any queries. Reviewed on: 19th July 2025
Margaret C's avatar
Margaret C

In branch service review

5
The staff are excellent, very helpful - smiling at it is a pleasure to go into the branch, and Lucinda is great. Reviewed on: 18th July 2025

OPENING OF ACCOUNT WAS VERY STRAIGHT FORWARD

5
OPENING OF ACCOUNT WAS VERY STRAIGHT FORWARD Reviewed on: 15th July 2025
pavlos n's avatar
pavlos n

Great service, but rates became less competitive.

5
Happy with the service, all interactions were professional and courteous. There was times where communications weren't clear but I would have stayed if interest rate was more competitive. Reviewed on: 15th July 2025
Ian C's avatar
Ian C

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