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Mansfield Building Society: Savings reviews

4.47
Based on 817 reviews, last reviewed 1st Feb 2025
40% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
18%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

5

Changing accounts - a good service Overall the experience was good, the staff were helpful. Slightly more detailed instructions could have made the experience better. Reviewed on: 1st February 2025
Andrew M's avatar
Andrew M

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (817)

Review of the Mansfield Building Society, Savings:

Attractive accounts

5
Opened an ISA and regular saver -- pleased with both Reviewed on: 27th January 2025

Just great service in the chesterfield branch

5
Just great service in the chesterfield branch Reviewed on: 17th December 2024

Excellent customer service, great products.

4
Excellent customer service, great products. Just need to move with the times a little more to make it easier and accessible Reviewed on: 16th December 2024

Local Banking with good interest rates

5
Good interest rates which compete with larger banking institutions combined with local availability and attentive staff ensure I continue to use Mansfield Building Society for my savings. Reviewed on: 16th December 2024

Friendly and helpful staff.

5
Friendly and helpful staff. Actually being able to talk to a real human instead of a machine is superb. Reviewed on: 4th December 2024

Friendly Greeting

5
From the warm friendly greeting when entering the shop, to the efficient handling of my setting up the account I required was first class. It was a pleasure to receive such excellent attention I will thoroughly recommend Mansfield Building Society to my friends. Reviewed on: 4th December 2024

Great accounts

5
Great products with good rates. Easy website. Great customer service. Polite, friendly staff. Reviewed on: 4th December 2024

Friendly and helpful staff

5
The member of staff I spoke to on the telephone was friendly, courteous and helpful. My new account was opened in very good time and all the information provided was easy to understand. The whole process was very efficiently carried out. Reviewed on: 3rd December 2024

A contented year

5
I have now been with Mansfield building society for a year, and in my dealings with them l have always found them pleasant, helpful and polite. Reviewed on: 3rd December 2024

Branch staff very helpful.

5
Branch staff very helpful. Got me a better rate for my ISA Reviewed on: 3rd December 2024

Pleasant staff

5
Pleasant staff - I was given advice on different options available and allowed to chose which option best suited my needs without feeling pushed or pressured. Reviewed on: 3rd December 2024

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