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MBNA: Credit Card reviews

Name: Credit Card
Rating: 3.18 (194 reviews)

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2.78

Based on 194 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

41%

12%

36%

Latest highest rating:

5

MBNA actually care about the person at the end of th... MBNA actually care about the person at the end of the line. They are easy to deal with and genuine Reviewed on: 12th June 2025

Latest lowest rating:

1

Hard Work to get problems resolved. Bought a new phone and. It was a totally traumatic experience to get it all log on it took me a week and many phone calls to get it sorted. Wot is the... Read more Reviewed on: 11th June 2025

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About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

MBNA Credit Card reviews (194)

Review of the MBNA, Credit Card:

Avoid at all costs

advertise 18 months interest free credit card but small print says that is only on purchases made in first 60 days. Have been hit with huge interest. These guys are criminal. Reviewed on: 10th September 2024

MBNA is a SCAM

Simply do not open any account with them and protect your money. That is all i have to say Reviewed on: 22nd November 2023

BRUTAL customer service waits.

I've called four times and never reached a human in less than 30 mins. Tonight I waited 40 mins until 7:01, only to have them tell me I needed to call back before 7pm. So frustrating. Reviewed on: 11th October 2023

Instant service

I called MBNA today expecting to have to work my was through an automated system, choosing various options. I made one selection and I was put through to assistant immediately. The service was quick and uncomplicated. Very impressed. Reviewed on: 12th August 2023

A very easy company to deal with.

Whenever I've needed money for a project. MBNA have always cone up trumps to help me out. Reviewed on: 13th July 2023

Worst Company

Worst customer service ever. The CEO has to be offed asap. Reviewed on: 13th July 2023

Report Stolen Card

Trying to report stolen card? Website says call us immediately? I have been on hold for over 1 1/2 hours while someone is using the stolen card. Just Stupid! Reviewed on: 13th July 2023

Reminders are so helpful.

The various reminders to pay and the amount, plus giving plenty notice followed by a further reminder have been so very helpful when trying to make the most use of my finances and paying the credit card on time but not too soon. Reviewed on: 12th July 2023

Automatic reminders to pay is so helpful.

I find the automatic reminders to pay are very helpful, then if still not actioned another reminder is sent and when I have paid I receive an instant acknowledgement. All gives great peace of mind, especially during this cost of living crisis. Reviewed on: 10th June 2023

Easy to understand, no nonsense

I've had an MBNA Credit card for quite a few years now and found dealing with MBNA to be very easy. The Credit limit for the card is very low by comparison to others, however it's a reasonable interest rate and the MBNA app makes it very easy to manage everything in an easy to understand, no nonsense fashion. I have only contacted MBNA customer services in relation to a personal loan but they were very helpful and friendly when I spoke to them. I would recommend MBNA with family and friends but be mindful that the credit limits offered do seem to be lower by comparison to other companies. Reviewed on: 2nd June 2023

Helpful

Been with MBNA for years. Always helpful when you have a query Reviewed on: 2nd June 2023

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