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Mettle: Business Banking reviews

Name: Business Banking
Rating: 4.19 (78 reviews)

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3.89

Based on 78 reviews, last reviewed 22nd Feb 2025

500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

4 star

17%

Latest highest rating:

5

Seamless app, completely free for all my needs. Seamless app, completely free for all my needs. Reviewed on: 22nd February 2025

Latest lowest rating:

1

Closing everyone’s account but not signed up to the... Closing everyone’s account but not signed up to the switching service, won’t give you a list of payees, complaints team don’t bother to read Reviewed on: 9th October 2024

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About this product

Mettle offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle Business Banking reviews (78)

Review of the Mettle, Business Banking:

Finally found the best business account

I’ve tried several business bank accounts and Mettle are by far the best. Everything is seamless but the game changer is their tie in with a Free Agent which is the best accounting software for a small limited company like mine. Reviewed on: 12th April 2024

Lost my phone over a week ago. Finding it real hard to get in my account.

Currently in Spain on vacation. Lost my phone at beach and got a new one. Tried to download app to check invoices been paid and in need recovery codes. They are on my old Phone. So I try to contact support leave afew messages don’t her back. Third time I try I hear back and they need to change my Number then give them 24 hours get back in touch and I can have my recovery codes. Abit of a pain in the arse but I will oblige. Get back in touch 24 hours later to be told that they took the phone number down wrong they have wrote it down correctly now and I need to give them another 24 hours before I have access to my account Not happy. Not professional. Not helpful When I’m back in the UK I will close this account and use the revolt Reviewed on: 4th September 2022

Limited service

I started a new business recently and was recommended to use Mettle. It's nothing special but it has worked okay until I needed to pay a cheque into my account. Mettle does not provide any facility for this or any help to resolve it. As the cheque is payable to my business I cannot pay into any other account. Consequently, I shall ditch Mettle in favour of a free business account (e.g. Virgin Money or Monzo) that allows cheque deposit through their app. Reviewed on: 16th August 2022

Too many questions and not safe to store your money

Im a landlord trading with a ltd legal company for 8 years and they requested all the address details of my houses plus valuations and details of where the money came from. I didn’t think I was asking for a loan. Plus no fscs security so if they go bust you lose your money. Reviewed on: 18th May 2022

New business account

I have just opened an account with Mettle and they made the whole process seamless and easy. I have linked the account to Quickbooks and I am good to go. Reviewed on: 4th April 2022

Awesome Service

Could not be more helpful via their in-app chat. Very easy to use and free! Reviewed on: 24th January 2022

Opening a Account

At the moment its triable trying to even open one up! 3 days iv been asking them and yet still nothing, they only answer once every day or two. Reviewed on: 29th September 2021

Free business Banking with Free Award winning Accounting software

Unrivalled banking that is free for sole traders and limited companies with 2020 multiple award winning accounting software that is Free for their clients. Not only is the accounting software free (FreeAgent) but fully functioning to run a small business successfully Reviewed on: 30th March 2021

Fresh, modern business bank

The app looks good and is really easy to use. I love being able to create an invoice from my phone really easily - and that it's free with the connection to FreeAgent! Feels like something new in banking for people who are running something small. Exciting! Reviewed on: 24th March 2021

A bank account ideal for people starting a business

Has all you need, with free accountancy software, free invoicing and payment matching, couldn’t have started my company without it. Reviewed on: 24th March 2021

Modern day banking for the modern day business

I selected Mettle for my business bank account as I wanted the modern user experience of a challenger bank, but with better integration, support and functionality. I was impressed by how quickly and securely I was able to open my account which was done within 24hrs following mandatory checks. Most banks currently have a lead time of around a month for opening a business current account so I highly recommend Mettle, if you require a quality business account and time is of the essence. Mettle is authorised by the FCA and is owned by NatWest so you have the added reassurance that your funds are protected and ring fenced within a regulated bank. You also get access to award winning accounting software, FreeAgent, free of charge as long as you make at least one transaction per month. The in app customer services team are super helpful and are quick to respond to any queries you may have. Mettle also offer 100% fee free banking so if you’re starting up on a tight budget, like me, then you won’t have to worry about troublesome charges which can become a burden especially when starting out. With free award winning accounting software - to help you manage your own books, fee free banking and superb customer services, Mettle is the ideal banking partner for the modern business. Reviewed on: 16th March 2021

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