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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,366 reviews, last reviewed 27th Feb 2025
41% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

Good customer service and grate rats Good customer service and grate rats Reviewed on: 27th February 2025
Jonas R's avatar
Jonas R

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1366)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
Very friendly, not just the lady who served and dealt with us but all the staff. Very modern, very efficient. Faultless service, Karen is a credit to your company. Coffee was great too. Thank you. Reviewed on: 26th January 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Karen. Response date: 6th February 2024
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Monmouthshire Building Society

In branch service review

5
Local and great staff, always helpful. Reviewed on: 27th January 2025

In branch service review

5
Because I live local, don't drive and can walk to the Penarth agency. Sarah is a godsend, she is more than just a cashier, she goes above and beyond and I would struggle if she wasn't around, she is a superstar. Reviewed on: 27th January 2025

In branch service review

5
Use the branch and have just used the community room - great facility. Reviewed on: 27th January 2025

In branch service review

5
Friendly, informative, community minded. Reviewed on: 27th January 2025

In branch service review

5
Friendly open service and commitment to community. The meeting room is a fantastic space and is a huge asset to community groups. Reviewed on: 27th January 2025

In branch service review

5
It is wonderful to come into the branch and speak to Carol and Nina in person. They are so knowledgeable, helpful and caring. We wouldn't go anywhere else as we feel our money is safe and secure. Carol/Nina explain the products really well so we understand them fully. Reviewed on: 25th January 2025

In branch service review

5
It has been very useful to have face-to-face conversations about products. I very much value the fact we could come into the branch and that we could conclude business (not to be sent to complete online at home!). Reviewed on: 24th January 2025

In branch service review

5
I like the people working there, always ready to help and explain anything I don't understand, very helpful. Reviewed on: 24th January 2025

In branch service review

5
Dealing with pleasant and helpful staff. Office where we live. Reviewed on: 23rd January 2025

In branch service review

5
I like the high street presence and passbook. Reviewed on: 23rd January 2025

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