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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,366 reviews, last reviewed 27th Feb 2025
39% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Good customer service and grate rats Good customer service and grate rats Reviewed on: 27th February 2025
Jonas R's avatar
Jonas R

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1366)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

4
It's good in the Cardiff branch. Reviewed on: 12th January 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Cardiff branch. Response date: 6th February 2024
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Monmouthshire Building Society

Fantastic customer service

5
I recieved fantastic customer service from Vicky and Angela at the Cardiff Branch. Both were extremely helpful and very knowledgeable about the different products and services available. Thank you. Reviewed on: 21st January 2025
Rebecca H's avatar
Rebecca H
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for our Cardiff branch. We are so pleased that you had a good experience. Your feedback will be shared with Vicky and Angela. Response date: 22nd January 2025
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Monmouthshire Building Society

In branch service review

5
Very good explains how my new account work and the staff very pleasant in their demeanour. Reviewed on: 20th January 2025

In branch service review

5
Very friendly and helpful. At front of office and in subsequent detailed transaction. Reviewed on: 20th January 2025

In branch service review

5
Came to Cardiff, saw Vicky and Beth, both were great. Reviewed on: 20th January 2025

In branch service review

5
Local branches. Helpful staff! Good interest rates. Reviewed on: 20th January 2025

In branch service review

4
Friendliness of staff and convenient location. Reviewed on: 20th January 2025

In branch service review

5
I love that you have so many branches giving access to your delightful and knowledgeable staff. Lisa worked so hard to get the answers to my very complex query. Reviewed on: 20th January 2025

In branch service review

5
The service provided to a first time saver was very informative! No improvements. Joanne was very lovely and explained everything well. Reviewed on: 20th January 2025

In branch service review

5
Joanne was a very friendly person and very helpful. Reviewed on: 20th January 2025

In branch service review

5
The local branch is convenient to our lifestyle. Very friendly and helpful staff. Reviewed on: 18th January 2025

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