Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 14,853 reviews, last reviewed 24th Jan 2025
56% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

It's been well so far. It's been well so far. Haven't really done much with Monzo but it seems good so far. I can't really stand firm for their security due to rumour on tik... Read more Reviewed on: 24th January 2025
Uchechukwu C's avatar
Uchechukwu C

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14853)

Review of the Monzo, Current Account:

I have a standard account with Monzo.

5
I have a standard account with Monzo. I don’t pay for any extras and I find it really easy to use. I like how easy and simple the layout is, and being able to quickly transfer money and just being able to move your money around so easy. It’s so simple to pay other people as well, and I really like the “pots” feature. Reviewed on: 16th May 2024

It's been well so far.

5
It's been well so far. Haven't really done much with Monzo but it seems good so far. I can't really stand firm for their security due to rumour on tiktok I heard. Reviewed on: 24th January 2025

Friendly to immigrants.

5
Friendly to immigrants. I came to this country half a year ago with no friends or family here and Monzo is virtually the only bank that let me set up an account rather painlessly. Reviewed on: 24th January 2025

Monzo has a good apps and services

5
Monzo has a good apps and services Reviewed on: 15th January 2025

Monzo bliss

5
Fantastic . It’s the best bank and puts its customers first. Reviewed on: 15th January 2025

Great bank and excellent customer service

5
Great bank and excellent customer service Reviewed on: 14th January 2025

As someone who is Bipolar they've consistently offer...

5
As someone who is Bipolar they've consistently offered excellent service by implementing extra agreed safeguards to safeguard me from those who may try to take advantage Reviewed on: 13th January 2025

Terrible

1
I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t sound like she wanted to be there. Told me I closed my account and I couldn’t apply for a new one for 30 days which I will not be doing. Reviewed on: 9th January 2025

Disgraceful bank.

1
Disgraceful bank. Poor service and incompetent staff. Many better alternatives! They cancel accounts with no reason, make errors when giving pay back details and take a lifetime to reply to any communication. Reviewed on: 4th January 2025

Good for everything

5
Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues with transferring money to my investengine ISA using HSBC but Monzo worked every time. Also it can link your mortgage with your account and tell you how much equity you've built up - very nice feature Reviewed on: 27th November 2024

I am a huge fan of Monzo and have been a loyal custo...

5
I am a huge fan of Monzo and have been a loyal customer for nearly six years. I have never encountered any issues with the bank and have only had positive experiences. From receiving my salary a day early to seamlessly transferring money and resolving disputes, Monzo has consistently exceeded my expectations. Reviewed on: 18th November 2024

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monzo has a range of products available. Check the ratings of each product to find the right one for you. View all products