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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (15291 reviews)

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4.92

Based on 15,291 reviews, last reviewed 12th Feb 2025

2867% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Just makes banking, especially saving much easier fo... Just makes banking, especially saving much easier for the everyday user Reviewed on: 12th February 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (15291)

Amazing app, brilliant customer service

Transparent, massive online community, slick product. Reviewed on: 7th December 2018

Innovative and helpful

The management of finances is simple yet has many features. More importantly, they encourage and design to user feedback, which is severely lacking from other traditional banks. Also, as a technology enthusiast, the integration with IFTTT is great. Reviewed on: 7th December 2018

I want to marry Monzo

Everything is great about Monzo: the way it gives me control over my money, visualise where it goes, and allow me to save it in pots where I can't spend it right away. I only wish they had a Business account. Reviewed on: 7th December 2018

Game Changer

Since using Monzo it has completely changed the way I think about banking. They are definitely on to something amazing, for that reason they deserve this award. Reviewed on: 7th December 2018

Powerful, safe, reliable

The Monzo app is super powerful, and at the same time easy to use – I never need to dig around for something like I often do in other apps. Customer support is impeccable: they always answered promptly to any query I had and were truly helpful, unlike every other customer support out there that just spews out prefabricated answers. Reviewed on: 7th December 2018

Best budgeting app

Very helpful in creating budget and help stay on top of finances Reviewed on: 7th December 2018

malpratice

Hello People. Stay away from this bank, they just threat you as a rubbish. My experience with them was that they froze my bank account while i was abroad, and at that time that was my only bank account available, so i was left with no money in late evening on the street. I have informed Financial ombudsman service about this situation. Let's do something about this. People who have similar experience with them please contact me on ardis.roznieks@gmail . They will not change if it is just one person, we should do something together. it has been 3 days, and still they haven't give me a reason or any explanation. p.s do not try to post on their forum they just mark the post as spam and hide from public. Reviewed on: 7th December 2018

Game-changer

A friend recommended Monzo to me, after hearing me complain about my traditional bank. Sometimes as a customer you don't know what you want or what is out there untill you have it. In less than a week with Monzo, I cancelled my main bank account and never looked back. (the key difference is shown when you lose your card, monzo responds on chat where you freeze the card within seconds and its solved. For my traditional bank I'm still on hold with India for 2 years and juggling 10 different passwords) Reviewed on: 7th December 2018

Bringing Innovation to Banking

Banking has always been quite a standard practice such as opening an account and putting money in / taking it out. Monzo has been a complete new revolution in managing budgets, adding savings pots by demand or simply rounding up the pennies. It also offers benefits in referrals. Since Monzo, so many other similar concepts have emerged, but Monzo seems fully committed in becoming a recognised bank that's a contender in the digital age. It also uses crowdfunding to get its customers involved in it's success and being a part of it's growth. Reviewed on: 6th December 2018

Easy to keep track of money

Monzo makes it so easy to keep track of your money and know where you're overspending. It helps you monthly budget and lets you know how much you're set to have over. The notification when you buy something is also really handy. I lost my card on a night out the other day and when someone spent on it I was notified immediately and able to freeze my card Reviewed on: 5th December 2018

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