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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17221 reviews)

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4.92

Based on 17,221 reviews, last reviewed 8th Jul 2025

98% decrease in 5 star reviews

in the past 90 days

88% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Simply the best banking app and best bank. Simply the best banking app and best bank....period!. Wotks as it should...you can use your banking on a weekend too. Monzo is simply the best Reviewed on: 8th July 2025

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17221)

Monzo

They good,they are so good no spend no pay ,50p per day for overdraft ,thank you Monzo Reviewed on: 3rd February 2020

Brilliant service

Good service and great app. Live chat always available Reviewed on: 3rd February 2020

Fab

Really user friendly and very helpful for budgeting with as many mini pots as you need Reviewed on: 3rd February 2020

Great Bank

Never had any issues with them since opening. Hard to say about others Reviewed on: 3rd February 2020

No

I have no review about which I choose, just for I love Monzo for my UK bank account. Reviewed on: 3rd February 2020

A flexible and intuitive bank that helps with everyday life :)

I just thought Monzo was great for those great (but quick) weekends travelling outside the UK. Instead, I found myself using for everything. from being paid to managing my bills and last but not least my savings too. I have contacted customer service too once, and they were kind and resolve my query within minutes, talking me through the app and its perks. I love being notified on my phone as soon as payments come through. Reviewed on: 3rd February 2020

Amazing and convenient

So easy to use, user-friendly app and good rates Reviewed on: 3rd February 2020

Best app for managing money

I have had a Monzo account for a while now - I was a reasonably early adopter from when it was a pre-paid Mastercard. Being completely honest I was initially attracted by the fee-free transactions and withdrawals, using it mainly for holidays. I have been a customer of TSB for more than 40 years and I was pleased to hear about the new platform they were going to launch - a fresh start as it were, away from legacy banking systems. But then it all went wrong, and I like many watched as they frantically tried to recover from a failed migration. I stuck with them afterwards, but the final straw came when I used my local branch for the first time in three years to deposit around £90 of loose change which I had counted and bagged. After queuing for 30 minutes to be served I was told the limit was 10 bags a day (I had 13) and regardless of how many accounts I had with them it was a daily limit per customer. I was telling a friend, and he told me that his bank (can't remember which of the big high street banks it was) has a machine similar to the coin star you get in supermarkets which counted his money, deposited it in his account, and didn't charge a fee. I compared than to my experience with TSB and enough was enough. I use less and less cash so making the move to a digital bank made sense. I reviewed the offerings from Starling and Revolut and eventually decided to initiate the current account switching service and move from TSB to Monzo. The app is so easy to use, the pots are great for saving or keeping money aside for a future payment. I have joined the queue for their new business accounts. For me, the one product I would like them to offer is a credit card to give me better protection (Section 75?) for purchases. I haven't had to deposit a cheque in years, but I believe Monzo have an address to post cheques to which for me is better than being charged to pay it in at a post office. I would highly recommend Monzo. Reviewed on: 3rd February 2020

Great

Made me understand my money so much better and allowed to save money I would’ve never saved before Reviewed on: 3rd February 2020

All the essentials done brilliantly

Great features, top customer service, amazing app and an amazing community of people genuinely invested in making this the best bank in the world. Reviewed on: 3rd February 2020

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