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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (16832 reviews)

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4.92

Based on 16,832 reviews, last reviewed 2nd Apr 2025

31867% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo has excellent features for their customers. Monzo has excellent features for their customers. They provide credit and pay it back in 3 Instalments without any charge of interest this what I most... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

Poor customer support Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (16832)

Review of the Monzo, Current Account:

Truly a bank for the future...

At the minute, Monzo is lacking in features but boy does it make up for this in other areas. If you ever have to contact the customer service, they very quickly resolve your issue and it's always done with a smile (or a few gifs and emjois). The realtime notifications and pots are amazing, they have helped me budget more successfully and for once, be confident in my finances. Reviewed on: 16th January 2018

Monzo Current Account

Opened the Monzo current account to use abroad without transaction fees. Process was quick and straightforward. App is intuitive and easy to use, as is paying friends & family. Reviewed on: 2nd April 2025

Great experience overall, the new features and produ...

Great experience overall, the new features and products are exactly what I was looking for, great way to get going and very simple. My advice would be around contacting support could be a little easier to find. In the app you have to jump through several hoops to get to the messaging or contact details, sometimes you just need to contact monzo and whilst you can, make it easier to find. Customer service is great don't get me wrong but just a minor tweak to make sending a message easier. Reviewed on: 2nd April 2025

Monzo is so easy to use especially when travelling.

Monzo is so easy to use especially when travelling. The app is brilliant. Informative and simple. Secure, great exchange rates and cute card! Thank you Monzo! Reviewed on: 2nd April 2025

Excellent bank

Very good customer service and always on hand to assist Reviewed on: 2nd April 2025

New features on safety/Security are very important

New features on safety/Security are very important, great user friendly app, many products, upfront honest costs. Reviewed on: 2nd April 2025

Monzo has been absolutely fantastic.

Monzo has been absolutely fantastic. They consistently go over and above to support their customers. It’s rare to find a bank that combines efficiency with genuinely great service — highly recommended!” Reviewed on: 2nd April 2025

This is our goto card for all foreign travel.

This is our goto card for all foreign travel. With swift notifications of spend, great security and near perfect foreign currency exchange rates what’s not to like? Very easy app to navigate. Reviewed on: 2nd April 2025

Monzo's simplicity is it's strength.

Monzo's simplicity is it's strength. The ability to pay contacts, send money requests, split bills, and see all your bank accounts in the one app is hugely convenient. Reviewed on: 2nd April 2025

Easy to use

So easy to use and to engage with Monzo. A first rate financial no institution Reviewed on: 2nd April 2025

Holiday Fund

Great Savings account -Great way to save money away from your every day account. If it's in Monzo then I don't spend as I don't take the card with me.£1000 WOULD LOOK GREAT IN MY ACCOUNT. i WOULD RECCOMEND AND DO RECCOMEND TO MY KIDS, FAMILY \7 FRIENDS Reviewed on: 2nd April 2025

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