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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17006 reviews)

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4.92

Based on 17,006 reviews, last reviewed 11th Apr 2025

52025% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo is revolutionary! Monzo is revolutionary!it has integrated excellent customer service and innovative banking products for the current modern banking customer Reviewed on: 11th April 2025

Latest lowest rating:

2

Froze our card Froze my husband's card for absolutely no reason. Not expected behavior. Can do much better. Reviewed on: 9th April 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (17006)

Review of the Monzo, Current Account:

Lets get rid of the old and bring in the new

love what monzo are doing, amazing. Reviewed on: 2nd December 2019

outstanding customer service, clear and user friendly

outstanding customer service, clear and user friendly Reviewed on: 10th April 2025

So helpful and supportive

I unfortunately fell victim to a spam and Monzo were so supportive and helpful. The customer services I received was incredible and I for a job work within customer experience so I know when I'm being fobbed off. I can't thank your team enough. Also I find banking in a daily so simple, easy and effective. The round ups really do pay up. Reviewed on: 10th April 2025

Response time of Team Monzo

its good whenever i raise a dispute or missing cashback or help with something they are quick to respond. Reviewed on: 10th April 2025

Monzo is so easy to use.

Monzo is so easy to use. It's makes sending money to friends and family so quick and easy. Reviewed on: 10th April 2025

It’s been the best bank by far and continues to be

It’s always been very sleek with Monzo. Best experience ever. I particularly love their forecasting tool that allows me to see how I’m doing during the month with a visual Reviewed on: 10th April 2025

MONZO IS GREAT

Monzo is so easy to use and so easy to keep track of your money. The initiatives they use to help people save money are nothing like what banks are doing and are great. Reviewed on: 10th April 2025

Great app

The best banking app I’ve used, with a clear layout and UX which enables easy budgeting and spend tracking! Reviewed on: 10th April 2025

I have no complaints about Monzo.

I have no complaints about Monzo. It is easily the best bank that I have ever had an account with. Reviewed on: 10th April 2025

I’ve been banking with Monzo for 6 years as my only...

I’ve been banking with Monzo for 6 years as my only current account, the tools available, accessibility and customer service are the best I’ve experienced of any bank. Reviewed on: 10th April 2025

I haven't had any issues to have to experience custo...

I haven't had any issues to have to experience customer service but yet I have no doubt. Love the app and the little noises it makes was so easy to use Reviewed on: 10th April 2025

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