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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (15374 reviews)

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4.92

Based on 15,374 reviews, last reviewed 21st Feb 2025

4600% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great bank Been with monzo since they released beta testing.Been a flawless experience to date no issues and no problems. Reviewed on: 21st February 2025

Latest lowest rating:

1

No Longer Trustworthy or Reliable I switched to Monzo for full banking, drawn in by the promises of a modern, trustworthy service. In the past, I believed they were a forward-thinking ... Read more Reviewed on: 17th February 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (15374)

Review of the Monzo, Current Account:

Great service

Great service. easy to use. The customer support is top notch. Reviewed on: 4th April 2023

Monzo is best for ever. best best best

Monzo is best for ever best best best best best best for ever Reviewed on: 15th February 2025

Great bank, user friendly app .

Great bank, user friendly app .good customer support Reviewed on: 15th February 2025

I feel like Monzo does a lot to meet my needs - they...

I feel like Monzo does a lot to meet my needs - they clearly put a lot of effort into taking friction out of the banking experience, and I find myself using the app a lot more then I do with other banks', and as a result have a better idea of where my money's going and how much I'll have left until payday. Reviewed on: 15th February 2025

Fine when it works, hard to get help when it doesn’t.

Fine when it works, hard to get help when it doesn’t. Some features are free with competitors but packaged accounts are good value. Definitely still innovation even if some products (eg child accounts) are launched then neglected. Reviewed on: 15th February 2025

Super great app abs just love the pots for helping s...

Super great app abs just love the pots for helping splitting your spend Reviewed on: 14th February 2025

Top Bank

Quick and supportive service. Sort out issues I have each time. Reviewed on: 14th February 2025

Nice app but terrible customer support

Getting support from a human requires entering a secret phrase into the FAQ just to open the support form, then getting past an AI assistant which has yet to give a helpful answer. Once you've got a support conversation open, replies typically take most of a day, you get bounced to a different member of staff on every reply, and nobody seems to read the rest of the conversation so you have to constantly repeat yourself to make any progress. Reviewed on: 14th February 2025

I just a Monzo account for years now and the service...

I just a Monzo account for years now and the service and perks are amazing! They’ve introduced loans and Monzo plus and it makes banking so much easier couldnt think of a better a transparent bank! Would highly recommend! Reviewed on: 14th February 2025

Excellent Bank

Been a Monzo customer for years , everything just works , much preferred over highstreet bank Reviewed on: 14th February 2025

Incredible bank, service, and product!

Incredible bank, service, and product! Reviewed on: 14th February 2025

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