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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17096 reviews)

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4.92

Based on 17,096 reviews, last reviewed 15th Apr 2025

54150% increase in 5 star reviews

in the past 90 days

175% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Absolutely love Monzo, it's a game-changer! Love pretty much everything about Monzo, having used them since 2018. Amazing app, beautiful UI and makes everything super easy. Love the fee-free int... Read more Reviewed on: 15th April 2025

Latest lowest rating:

1

Poor support Horrendous customer support, had to wait for weeks to get my account unlocked. Took away all my money and uninstalled Reviewed on: 13th April 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (17096)

Review of the Monzo, Current Account:

The Pinnacle of 'App Based Banking'

Monzo is the kind of company that 'listens' to it's customers and actually publishes that it is indeed listening. It then holds itself 'accountable' to certain timelines by prioritising customer requests. These are voted for by the outstanding forums- and it truly feels like this is (smart) 'community led banking' for this generation. The best recommendations are word-of-mouth and truly, I have been an ambassador (for free!) to herald Monzo's app and service structures. Give them a try- you will definitely switch to this enhanced way of banking. Reviewed on: 7th November 2018

Absolutely love Monzo, it's a game-changer!

Love pretty much everything about Monzo, having used them since 2018. Amazing app, beautiful UI and makes everything super easy. Love the fee-free international card payments (initially why I joined). Support is an absolute game-changer (no phone calls & helpful in-app chat with a way nicer UX). Also love other handy features like pots, notifications, bill splitting, early salary payments and sending money to other Monzo users (without bank details). Also being able to view all older transactions and more flexibility with generating statements. Funny seeing the legacy banks suddenly play catch-up now while Monzo rapidly gains customers. However, I only use the free plan since I personally struggle to see the value in the paid plans. Another thing is that I still have to use my legacy bank for cheques - if Monzo supported that it's another reason not to have to use a legacy bank. Reviewed on: 15th April 2025

Monzo promoter, always!

I love using Monzo, I’m always trying to sign up my friends and family! Reviewed on: 15th April 2025

Easy everyday banking with advanced features

Simple and straight forward, simple to work with advanced functions too. Reviewed on: 15th April 2025

Just very convenient to use.

Just very convenient to use. I haven't had any issues with them so far and it's also very efficient Reviewed on: 15th April 2025

Banking with monzo has been a good experience.

Banking with monzo has been a good experience. It has helped in managing my finances and improving my financial health. Reviewed on: 15th April 2025

Their service is good and only their customers servi...

Their service is good and only their customers service is good Reviewed on: 15th April 2025

I moved from another bank after over 20 years!

I moved from another bank (which I have also worked for for 24 years) five years ago and have never looked back. Monzo are leaps and bounds ahead of other high street banks. So efficient and easy to use features on the app. I actually get excited by banking. I tell everyone I know about the app and all the features and have recently upgraded to Monzo Max. Reviewed on: 14th April 2025

Great customer service & app is very user friendly.

Great customer service & app is very user friendly. Pots make money management very straightforward and great for budgeting. Requesting money from friends with links and splitting payments are also great features. Reviewed on: 14th April 2025

Very convenient, loved all the features

Very convenient, loved all the features Reviewed on: 14th April 2025

Great app and features.

Great app and features. Good accounts Reviewed on: 14th April 2025

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