Write a review

Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (869 reviews)

View other Nationwide products

4.37

Based on 869 reviews, last reviewed 10th Mar 2025

1500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

Bereavement support Following the death of my wife Nationwide could not have done anything more to help and support me. Reviewed on: 10th March 2025

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025

Read all reviews See your review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (869)

Review of the Nationwide, FlexAccount:

Online is excellent, physical Branch a winner!

Online access (and security) is excellent, and if I need to deposit a cheque or cash they have a PHYSICAL BRANCH I can access in nearby Manchester City Centre - with friendly and helpful staff. I also like their organisational set-up and investment policy - one of the main reasons I opened my account with them. Reviewed on: 24th May 2024

Bereavement support

Following the death of my wife Nationwide could not have done anything more to help and support me. Reviewed on: 10th March 2025

amazing staff

after visiting my branch to sort a problem out concerning a missing payment for a direct debit to another bank, the two staff members who helped me, Kaisha and Victoria were excellent, professional, friendly and also went above and beyond with the service provided, another reason I have banked with the nationwide for 30 years, amazing staff. Reviewed on: 8th March 2025

Nationwide a bank you can trust

Great saving rates, the app is easy to use, can make payments, adjust, delete standind orders, direct debits, easy to pay money to friends and family companies, and the branches are local and open, for enquiries etc Reviewed on: 7th March 2025

Easy to deal with and excellent Banking App

Easy to deal with and excellent Banking App Reviewed on: 7th March 2025

They actually HAVE Branches

They actually HAVE Branches - Plus very friendly and easy to set up and the £175 switch payment didn't hurt either. Reviewed on: 7th March 2025

I have been a Nationwide customer since my parents j...

I have been a Nationwide customer since my parents joined me up. 46 years ago. I have always found them to be superb in their customer service, and the simplicity of their products for my needs. I like the fact that the Flex account is very straight forward, and there are no added fees. Reviewed on: 7th March 2025

All customers received bonus last year amounting to...

All customers received bonus last year amounting to £100. Imagine a bank giving back to its customers because they value them. Its is how they thank their customers because without them there is no business. Reviewed on: 7th March 2025

Does what it says on the tin

Does what it says on the tin, the included insurance is excellent value for money and settles claims speedily. Reviewed on: 6th March 2025

AS a 20 year member it keep the meber first pricipa...

AS a 20+ year member it keep the meber first pricipay it may not bet tops in the product charts but it is constsiant and give good balance Reviewed on: 6th March 2025

openess and honesty.

Thay are very open and honest. Have not had any issues with them for my 20 years I've been with them. Very supportive Reviewed on: 6th March 2025

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Reward Silver Account
from NatWest 4.84 from 161 reviews
Reward Platinum Account
from NatWest 4.77 from 442 reviews
Select Silver Current Account
from RBS 4.42 from 27 reviews

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub