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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (870 reviews)

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4.38

Based on 870 reviews, last reviewed 11th Mar 2025

1533% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

They are the best on various areas like both Mobile... They are the best on various areas like both Mobile Application and Customer Value. Reviewed on: 11th March 2025

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (870)

Review of the Nationwide, FlexAccount:

I have been a Nationwide customer since my parents j...

I have been a Nationwide customer since my parents joined me up. 46 years ago. I have always found them to be superb in their customer service, and the simplicity of their products for my needs. I like the fact that the Flex account is very straight forward, and there are no added fees. Reviewed on: 7th March 2025

Basic current account, no major issues

Basic current account, no major issues, does what it promises. A basic bank account to get salary paid into. Reviewed on: 17th March 2024

Been with Nationwide 17 plus years.

Been with Nationwide 17+ years. Excellent web & iPhone Apps. Great customer service. Reviewed on: 15th March 2024

Using the card reader is bad

Using the card reader is bad Reviewed on: 15th March 2024

Improving a lot recently

They recently moved to face ID versus standard card reader so enjoying the app much more now! Reviewed on: 15th March 2024

Banking for everyone

Banked here for over 20 years, staff in branch are very friendly and knowledgeable. Reviewed on: 12th March 2024

Excellent current account.

Excellent current account. Good benefits, great app, easy as pie. Reviewed on: 12th March 2024

My first choice

I’ve used Nationwide since I was born for finance - they are always so helpful and friendly compared to other banks, making it feel more comfortable. They offer great member rewards and I love the Fairer Share payments. Their current accounts are simple to use but come with all the functionalities you need, and the app is gradually getting better. I have most confidence in dealing with Nationwide, especially in the speed if you do need to call them. Reviewed on: 11th March 2024

Brilliant banking

I changed my bank account over in 2023 after becoming dissatisfied at my bank closing all branches within 25 miles of me. The experience has been excellent from the start. They offered an incentive to switch, the switch was smooth, the app is so easy to use and understand, they offer great savings rates to members and last but not least, they offer rewards to loyal customers. Reviewed on: 11th March 2024

Online and on the high street

One of the few financial companies I can deal with both online and on the high street. Reviewed on: 11th March 2024

Great that they've been running for so long - feel l...

Great that they've been running for so long - feel like they have integrity Reviewed on: 11th March 2024

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