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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.4 (900 reviews)

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4.40

Based on 900 reviews, last reviewed 2nd Apr 2025

2367% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

Excellent access through local branch. Excellent access through local branch... so important to speak to real person. Plus easy to use banking app giving best both worlds. Great insurance c... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

If I could give no stars, I would! If I could give no stars, I would! Absolutely incompetent, functionally locked accounts because they failed the set up properly, app and internet bank... Read more Reviewed on: 1st April 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (900)

Review of the Nationwide, FlexAccount:

Great for online banking

All I need from a bank - use online banking all the time, has been very reliable Reviewed on: 12th October 2022

THE BEST BY FAR

I have been with Nationwide for a long number of years and have had no problems at all. Reviewed on: 2nd April 2025

Extremely good customer service.

Extremely good customer service. They listen. Reviewed on: 2nd April 2025

Great customer service and branches still open

Great customer service and branches still open Reviewed on: 2nd April 2025

A great, easy service

The account is straightforward, good communication, easy to use website and plenty of branches to use when we need. Overall, a great service. Reviewed on: 2nd April 2025

They are friendly and reasonable.

They are friendly and reasonable. I would say their interest rates are quite high. Reviewed on: 2nd April 2025

I’ve been with them for many years and I’ve always h...

I’ve been with them for many years and I’ve always had any issues resolved promptly by a friendly staff member. They also offer great benefits because they’re a building society. Reviewed on: 2nd April 2025

simple to use and rewarded

It is simple to use. They reward customers. They resolve issues and compensate if they do not meet customer standards Reviewed on: 2nd April 2025

Always helpful staff if I ever need to go into branc...

Always helpful staff if I ever need to go into branch and easy to navigate app. Reviewed on: 2nd April 2025

So glad we still have a branch we can visit.

So glad we still have a branch we can visit. Although I do a lot on-line it is reassuring to have a place you can go to if it is needed. I have also used telephone assistance which was also excellent. I did have one issue that couldn't be sorted out, but on the whole very good. Looking forward to the bonuses they give to customer/members in addition to the big bonuses they give themselves! Reviewed on: 2nd April 2025

Fantastic bank and loyal to their customers!

Fantastic bank and loyal to their customers!!! Reviewed on: 2nd April 2025

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