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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (869 reviews)

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4.37

Based on 869 reviews, last reviewed 10th Mar 2025

1500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

Bereavement support Following the death of my wife Nationwide could not have done anything more to help and support me. Reviewed on: 10th March 2025

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (869)

Review of the Nationwide, FlexAccount:

Online is excellent, physical Branch a winner!

Online access (and security) is excellent, and if I need to deposit a cheque or cash they have a PHYSICAL BRANCH I can access in nearby Manchester City Centre - with friendly and helpful staff. I also like their organisational set-up and investment policy - one of the main reasons I opened my account with them. Reviewed on: 24th May 2024

Sadly not good anymore.

Sadly not good anymore. I have been loyal to Nationwide for decades as I believe in the concept of building society banking, but their chatbot process is excruciating, their customer service poor (for example asking what your contact preference is then repeatedly ignoring it), and there is no interest on their standard current account Reviewed on: 27th February 2025

Knowledgeable real people on Telephone or in Branch !

Easy to use, plenty of choice of products, real people in local branch with knowledgeable advice as well as online options for easy access to keep personal details safe Reviewed on: 27th February 2025

Nationwide is a great bank with a heart

Nationwide is a great bank where they still have branches so you can talk to a real person face to face. Also reward us customers with a bonus once a year. Reviewed on: 27th February 2025

In-branch and online banking are easy to perform.

In-branch and online banking are easy to perform. Branch is well staffed and spacious. Website is easy to navigate. Reviewed on: 26th February 2025

Nationwide still have most branches open so you can...

Nationwide still have most branches open so you can still walk into one and get personal face to face facilities. Reviewed on: 26th February 2025

I have used Nationwide for years never had a problem.

I have used Nationwide for years never had a problem. They are not closing branches and there are still people to serve you not machines Reviewed on: 26th February 2025

Spotted a fraud attempt .

Spotted a fraud attempt . Refunded me instantly and issued new account . Reviewed on: 26th February 2025

Good current account.

Good current account. Some helpful member saving products linked.Glad they're keeping branches open too. Reviewed on: 26th February 2025

Great service

Whenever I have had to contact Nationwide they have been extremely helpful and prompt. Reviewed on: 26th February 2025

I got £200 for joining !!

I got £200 for joining (bonus!) customer service is fantastic, easy to navigate the app. I receive interest each month, they’re always happy to help if needed. the only downside I’ve experienced so far is you have to physically go into branch to cash in cheques. I do not live nearby so the cheque has just been sat in my purse for months, other banks you can ‘pay in’ cheques via the app. Reviewed on: 26th February 2025

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