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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.41 (907 reviews)

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4.40

Based on 907 reviews, last reviewed 17th Apr 2025

2533% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

Best current account, exactly what I need Best current account, exactly what I need Nd easy to manage all my needs on their app Reviewed on: 17th April 2025

Latest lowest rating:

1

If I could give no stars, I would! If I could give no stars, I would! Absolutely incompetent, functionally locked accounts because they failed the set up properly, app and internet bank... Read more Reviewed on: 1st April 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (907)

Review of the Nationwide, FlexAccount:

Never had a problem in 30 years.

I opened my Nationwide FlexAccount when it very first started as I was fed up with my bank charging me for just about everything and they promised no bank charges. Well that was about 30 years ago and I have never had anything to complain about in all that time and for that I am very grateful. I often hear people complaining about their banks but I always only have good to say about Nationwide. And no they give me free travel insurance too! Reviewed on: 10th January 2015

Fantastic!

The customer service is amazing, the app is easy to use and has great features (including a map attached to each payment so you can see exactly where your money went). I have never had a problem with this bank. I also get monthly interest and a yearly bonus. Reviewed on: 19th March 2025

Gave me 50quid just for loyalty.

Received an email a week ago from Nationwide stating they will give me £50 just for being a loyal customer. No other bank has done this in the history of me banking! Thank you for your generosity. They have improved the simplicity of their security system a lot, and there is much less need for that stupid log in machine, so much more convenient to bank with them nowadays. I orginally signed up because of other perks they were handing out many years ago. Reviewed on: 19th March 2025

I like banking with Nationwide.

I like banking with Nationwide. I'm particularly pleased with the return on the Flex Regular Savers. Great interest rate. Reviewed on: 18th March 2025

Easy to use and access

The app is easy to use plus it was easy to open the account. It's really helpful to access a branch when I need coins and I love the ownership structure, Big Nationwide Thank You, etc. The staff are also very friendly and helpful. Reviewed on: 18th March 2025

They always give free money I love that

They always give free money I love that Reviewed on: 18th March 2025

Outstanding customer service!

I have been a customer of Nationwide for 20 years - they are amazing, customer service is second to none! Reviewed on: 18th March 2025

They offer bonuses to customers and are soon to give...

They offer bonuses to customers and are soon to give £50 to customers. They also just picked up a possible fraudulent transaction, are issuing a new card and claiming the transaction back, all before we had even noticed. Reviewed on: 16th March 2025

They are the best on various areas like both Mobile...

They are the best on various areas like both Mobile Application and Customer Value. Reviewed on: 11th March 2025

Bereavement support

Following the death of my wife Nationwide could not have done anything more to help and support me. Reviewed on: 10th March 2025

amazing staff

after visiting my branch to sort a problem out concerning a missing payment for a direct debit to another bank, the two staff members who helped me, Kaisha and Victoria were excellent, professional, friendly and also went above and beyond with the service provided, another reason I have banked with the nationwide for 30 years, amazing staff. Reviewed on: 8th March 2025

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