Write a review

Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (871 reviews)

View other Nationwide products

4.38

Based on 871 reviews, last reviewed 16th Mar 2025

1567% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

71%

17%

Latest highest rating:

5

They offer bonuses to customers and are soon to give... They offer bonuses to customers and are soon to give £50 to customers. They also just picked up a possible fraudulent transaction, are issuing a new ... Read more Reviewed on: 16th March 2025

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025

Read all reviews See your review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave...

Nationwide FlexAccount reviews (871)

Review of the Nationwide, FlexAccount:

I have been a Nationwide customer since my parents j...

I have been a Nationwide customer since my parents joined me up. 46 years ago. I have always found them to be superb in their customer service, and the simplicity of their products for my needs. I like the fact that the Flex account is very straight forward, and there are no added fees. Reviewed on: 7th March 2025

Mutual bonus

Since my wife and I switched to them we've had £125 each for switching and for the last 2 y3ars they've paid a £100 bonus to members. As they don't have shareholders members benefit from the profits. Reviewed on: 24th May 2024

Could be better

We got the accounts as we have a mortgage with them, however you still can't pay a cheque through the app and its very buggy. It needs to get with the times. Reviewed on: 24th May 2024

Been with Nationwide for over 20 years and have neve...

Been with Nationwide for over 20 years and have never once had an issue with their services. Customer service have always been beyond helpful and I'm always confident about being able to contact them for any queries. Reviewed on: 24th May 2024

Rewards loyalty and follows through on promises

Rewards loyalty and follows through on promises Reviewed on: 24th May 2024

good bank that still has branches if you need it and...

good bank that still has branches if you need it and easy to use products Reviewed on: 24th May 2024

Excellent bank account

Excellent bank account, with options for linked savings accounts with high interest, simple and functional app, excellent customer service with low wait times, and bonus payments paid regularly to customers. Reviewed on: 24th May 2024

I love the way nationwide randomly sends out an emai...

I love the way nationwide randomly sends out an email saying that they are going to be giving out £100 to people who qualify for it Reviewed on: 24th May 2024

Moral but largely ineffective

Nationwide have again sent out notification that selected customers will be receiving £100. This is an interesting way for a building society to reward customers, especially as the interest rates are very low to non-existent. Nationwide is trustworthy to my mind, but probably not the right choice for anyone trying to be savvy about money. Their lack of branches near me (in a busy urban area) is a big failing sadly. Reviewed on: 24th May 2024

Online is excellent, physical Branch a winner!

Online access (and security) is excellent, and if I need to deposit a cheque or cash they have a PHYSICAL BRANCH I can access in nearby Manchester City Centre - with friendly and helpful staff. I also like their organisational set-up and investment policy - one of the main reasons I opened my account with them. Reviewed on: 24th May 2024

Good ethical banking option...

Good for those wanting a more ethical approach to banking. Excellent app and product range. Reviewed on: 24th May 2024

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Reward Platinum Account
from NatWest 4.77 from 442 reviews
M Plus Account
from Virgin Money 3.47 from 19 reviews
Student 20 Account
from Bank of Ireland 0.00 from 0 reviews

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub