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Nationwide: FlexDirect reviews

4.44
Based on 289 reviews, last reviewed 12th Jun 2025
33% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
20%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

I have held a flex direct account for many years. I have held a flex direct account for many years. The online banking is easy to use, simple and quick to transfer money between Nationwide accounts an... Read more Reviewed on: 12th June 2025
julieizonwilliams@yahoo.com's avatar
[email protected]

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024
Mark M's avatar
Mark M

About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (289)

Review of the Nationwide, FlexDirect:

Excellent bank

4
I use Nationwide as my main current account bank and find their range of savings accounts very competitive. I also like the fact that it is owned by its customers and also their committment to not closing branches, particularly in non-city areas Reviewed on: 7th March 2025

Good to have cash back and good interest rate for 12...

5
Good to have cash back and good interest rate for 12 months. Was easy to switch from flex plus to direct account with it being free to use. New card came quickly and could use it straight away with all direct debits changing over automatically. Reviewed on: 18th March 2025

Nationwide are the best bank

5
The best bank ever, very easy to contact and always quick to resolve issues. Also give their customers payments through fairer share which is amazing! Reviewed on: 18th March 2025

Banking but fairer

5
They are giving profits to customers. Can’t beat that. Reviewed on: 18th March 2025

Easy transfer.

5
Easy transfer and use of account plus good rates of interest. Reviewed on: 7th March 2025

Excellent Rewards Scheme

5
Every so often, nationwide rewards its flex direct customers for having an account with them which meet certain criteria. Reviewed on: 7th March 2025

We love Nationwide

5
This bank have been fantastic with us, we have even opened savings accounts for our children as the rates are incredible. The staff in branches are always lovely too. Their banking app is safe, easy to use and the access to multiple accounts is simple and quick. Reviewed on: 6th March 2025

Good interest rates for things like regular savers,...

5
Good interest rates for things like regular savers, and the fair share payment is a nice treat that makes it feel different than your average bank. Reviewed on: 26th February 2025

not too bad

4
The current account is ok - interest rate is now bad . I cannot be bothered to change banks Reviewed on: 26th February 2025

Good but room for improvement.

4
Good customer service both online and in lots of branches. Savings rates could do better. Also problems with an ISA transfer recently but finally sorted out. Reviewed on: 26th February 2025

All depaermenta good.

5
All depaermenta good. Easy to use website. Easy to contact if a problem or plenty of high street shops. Any problems sorted quickly Reviewed on: 26th February 2025

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