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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.48 (362 reviews)

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4.48

Based on 362 reviews, last reviewed 12th Jun 2026

91% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

10%

20%

Latest highest rating:

5

Nationwide are Superb for Banking. I have been reticent historically to pay for banking. However, I believe the benefits associated with this account are worth subscribing to. Insurance... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (362)

Best current account for my needs, with the best building society!

FlexPlus as an account is excellent - I really feel it's good value for money, as the package it offers has saved me so much money on phones when they've broken, as well as helping with car breakdowns and travel issues! Over the last few decades I have been delighted with how the Building Society operates, including giving members a say at AGMs. The Fairer Share pay award is an excellent example of how they're looking out for their members. Reviewed on: 3rd June 2023

One of the few remaining mutuals

An excellent current account to have, easy to use from banking app and helpers on hand either on line or on the end of a phone. Plus, Nationwide is paying all its lasting customers £100 each! Reviewed on: 31st May 2023

Easy to access

Nationwide is a good bank account, with good rates Reviewed on: 30th May 2023

Hospital stay necessary during trip

After nine days away, I became ill suddenly and unexpectedly with pneumonia. So unwell with breathing problems I thought I would die. The Vithas hospital staff on the Costa del Sol were brilliant. I was in hospital for 18 days and the Nationwide Insurance team gave me so much help, I cannot fault them. They kept me informed about my treatment via their UK doctors by email and offered to contact family. Told me not to worry about missing a flight they would arrange my journey back to UK. After I was discharged from hospital Nationwide put me in a hotel arranged a flight and transport to the airport. My grateful thanks to all the team. xx Reviewed on: 16th May 2023

Bad service

Was taken ill on holiday abroad with heart condition and admitted to hospital immediately put claim in via phone/online could not share all documents online, trying to ring is a joke on hold over an hour each time. Then mu online claims got cancelled. Sent documents in post had text acknowledgement f paperwork in post but no claim number. Try to call to progress claim closed Tues and Thursdays other days can't get though been nearly 3 months post claim now. Always used never claimed terrible service Reviewed on: 9th May 2023

Nationwide travel

Took out travel insurance flex plus paid extra £65 being over 70 years of age P&O policy is to place luggage prior to disembarking out side cabin door .my baggage went missing and was told by nationwide I should not have put my luggage out prior to disembarking P&O policy is. To have luggage outside your cabin by 6 pm prior to disembarking and refuse payout. Reviewed on: 4th May 2023

Love love love

Great product. Great value for money. Great customer service if I ever need with prompts response. Good high street presence. Good online capability. Great app. Reviewed on: 11th April 2023

Same benefits for half the price

Was previously with Lloyds, with a value account with breakdown etc and they wanted 28 pound for the privilege, looked online and switched to nationwide , they did all the work for me and I'm getting all the same benefits for 28 pound!! Reviewed on: 11th April 2023

Useful insurance products - if needed

Account and app works smoothly. £13 a month pays for breakdown (Europe) and family travel insurance. Have claimed (smoothly) on the breakdown service at home & abroad. Very useful. Reviewed on: 11th April 2023

Great bundle card

Great card to have with added extras such as holiday insurance, breakdown cover and phone insurance Reviewed on: 11th April 2023

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