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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.48 (362 reviews)

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4.48

Based on 362 reviews, last reviewed 12th Jun 2026

91% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

10%

20%

Latest highest rating:

5

Nationwide are Superb for Banking. I have been reticent historically to pay for banking. However, I believe the benefits associated with this account are worth subscribing to. Insurance... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (362)

Personal account

Been with Nationwide for over 20 years, an excellent banking partner Reviewed on: 8th April 2023

Love the service I receive

Super happy with nationwide there banking app is fantastic. My full household bank and save with nationwide. Reviewed on: 6th April 2023

Always helpful

When I called NW after realising I had fallen for a scam, they stayed on the phone with me until they could 100% assure me that my account was secured. It was out of usual hours but the staff stayed on the line with me for more than an hour until they were sure that I was ok. Reviewed on: 6th April 2023

Great service!

I’ve always received great service from the staff at Nationwide when I have contacted them. The flex plus product is great, and allows me to have my insurances and benefits in one place. Would recommend nationwide to anyone! Reviewed on: 4th April 2023

Best service

Thank you nationwide for your service Reviewed on: 3rd April 2023

Top bank

Brilliant bank and services. Highly recommend Reviewed on: 26th March 2023

Trustworthy account from the best bank

This account offer great extras and Nationwide are the best bank by a mile. Reviewed on: 21st March 2023

Top Bank

Good value for extra insurance products Safe and amazing customer services both on phone and in branches Reviewed on: 17th March 2023

Don't bother if wanting the travel insurance

Tried to claim on the travel insurance for cost of alternative travel due to a cancelled flight back to the UK... Only to be told that the policy only covers delay benefit and that they do not cover for a flight that has been cancelled! The delay benefit is only £10 after 2 hours and then "10 every 4 hours after that! and to claim this you must be at the airport and checked in. What is the point of the travel insurance if you can not even claim on it for the things you need. Will definately be moving to a more comprehensive account for a similar price. The account used to be so much better than this Reviewed on: 15th March 2023

Perfect!

App is great, account is great value and branch is super easy to get help from Reviewed on: 10th March 2023

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