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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.01 (359 reviews)

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4.01

Based on 359 reviews, last reviewed 12th May 2026

90% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

66%

10%

20%

Latest highest rating:

5

A great product with quality service. A great product with quality service. Automatic rewards with the Fairer Share scheme is great. App is easy to use but sometimes lacks certain features... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (359)

Great service!

I’ve always received great service from the staff at Nationwide when I have contacted them. The flex plus product is great, and allows me to have my insurances and benefits in one place. Would recommend nationwide to anyone! Reviewed on: 4th April 2023

Best service

Thank you nationwide for your service Reviewed on: 3rd April 2023

Top bank

Brilliant bank and services. Highly recommend Reviewed on: 26th March 2023

Trustworthy account from the best bank

This account offer great extras and Nationwide are the best bank by a mile. Reviewed on: 21st March 2023

Top Bank

Good value for extra insurance products Safe and amazing customer services both on phone and in branches Reviewed on: 17th March 2023

Don't bother if wanting the travel insurance

Tried to claim on the travel insurance for cost of alternative travel due to a cancelled flight back to the UK... Only to be told that the policy only covers delay benefit and that they do not cover for a flight that has been cancelled! The delay benefit is only £10 after 2 hours and then "10 every 4 hours after that! and to claim this you must be at the airport and checked in. What is the point of the travel insurance if you can not even claim on it for the things you need. Will definately be moving to a more comprehensive account for a similar price. The account used to be so much better than this Reviewed on: 15th March 2023

Perfect!

App is great, account is great value and branch is super easy to get help from Reviewed on: 10th March 2023

Great Packaged Bank Account

Fantastic cover for the family - travel and mobile insurance, plus vehicle breakdown cover included for a reasonable monthly fee. Easy to use online and friendly service in-branch. Reviewed on: 9th March 2023

Good benefits for reasonable rate

The flex plus provides insurance, breakdown cover and cashback on supermarket shops for £14/month. The price has increased (what hasn’t!) but still a useful account to have and know travel and phone insurance are sorted! Reviewed on: 9th March 2023

Great account

Useful account with overdraft and paid for monthly extras like breakdown cover, phone insurance and travel insurance Reviewed on: 9th March 2023

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