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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.36 (367 reviews)

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4.36

Based on 367 reviews, last reviewed 4th Sep 2026

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

10%

20%

Latest highest rating:

5

The people there are always very friendly and helpfu... The people there are always very friendly and helpful and extremely experienced in the work they are carrying out Reviewed on: 21st August 2026

Latest lowest rating:

1

Avoid at all cost, still need a card reader from the... Avoid at all cost, still need a card reader from the 90s to make transfers and they never work always have a technical problem. Branch can’t make tran... Read more Reviewed on: 4th September 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (367)

Nationwide travel

Took out travel insurance flex plus paid extra £65 being over 70 years of age P&O policy is to place luggage prior to disembarking out side cabin door .my baggage went missing and was told by nationwide I should not have put my luggage out prior to disembarking P&O policy is. To have luggage outside your cabin by 6 pm prior to disembarking and refuse payout. Reviewed on: 4th May 2023

Love love love

Great product. Great value for money. Great customer service if I ever need with prompts response. Good high street presence. Good online capability. Great app. Reviewed on: 11th April 2023

Same benefits for half the price

Was previously with Lloyds, with a value account with breakdown etc and they wanted 28 pound for the privilege, looked online and switched to nationwide , they did all the work for me and I'm getting all the same benefits for 28 pound!! Reviewed on: 11th April 2023

Useful insurance products - if needed

Account and app works smoothly. £13 a month pays for breakdown (Europe) and family travel insurance. Have claimed (smoothly) on the breakdown service at home & abroad. Very useful. Reviewed on: 11th April 2023

Great bundle card

Great card to have with added extras such as holiday insurance, breakdown cover and phone insurance Reviewed on: 11th April 2023

Personal account

Been with Nationwide for over 20 years, an excellent banking partner Reviewed on: 8th April 2023

Love the service I receive

Super happy with nationwide there banking app is fantastic. My full household bank and save with nationwide. Reviewed on: 6th April 2023

Always helpful

When I called NW after realising I had fallen for a scam, they stayed on the phone with me until they could 100% assure me that my account was secured. It was out of usual hours but the staff stayed on the line with me for more than an hour until they were sure that I was ok. Reviewed on: 6th April 2023

Great service!

I’ve always received great service from the staff at Nationwide when I have contacted them. The flex plus product is great, and allows me to have my insurances and benefits in one place. Would recommend nationwide to anyone! Reviewed on: 4th April 2023

Best service

Thank you nationwide for your service Reviewed on: 3rd April 2023

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