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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.93 (295 reviews)

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3.90

Based on 295 reviews, last reviewed 28th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

65%

10%

22%

Latest highest rating:

5

Flex Plus account offers unbeatable value for money... Flex Plus account offers unbeatable value for money in terms of the extras it gives as part of the package. As long as you agree to deposit £13 a mont... Read more Reviewed on: 25th August 2024

Latest lowest rating:

1

Branch Manager treats vulnerable customer badly Wednesday 27th November 2024 Dear Debbie Crosbie CEO for Nationwide and Senior leadership team. I am raising this letter has matter urg... Read more Reviewed on: 28th November 2024

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (295)

No fossil fuel or weapons investment

Nationwide is a great place for my money because they are working to protect not destroy the things I value Reviewed on: 15th January 2022

Great benefits

A pay monthly current account which gives you breakdown cover, travel and mobile phone insurance. It's a great deal, had to use the breakdown cover twice and it's been a smooth process. Reviewed on: 13th January 2022

Great benefits for those who like to travel!

I would recommend the Nationwide FlexPlus account which offers unbeatable worldwide travel insurance and European breakdown cover. It is well worth the small charge for having the account. Reviewed on: 12th January 2022

simple, banking product

provides all the banking services I need, with no fuss, farce or (other negative words beginning with an 'F'). simple registratrion, 12 months of boosted interest rate, access to a prize draw savings accounts. Reviewed on: 7th January 2022

Flex plus benefits

Good value as a joint account. Get breakdown cover, travel insurance, and mobile insurance for much less than would cost me otherwise Reviewed on: 5th January 2022

Fab application process from start to finish

Brilliant website, app, comms, got my sign up bonus faster than advertised. The app has better functionality than First Direct and I like the fact it is a Mutual. Reviewed on: 3rd December 2021

Disgusted

I had reason to complain to NBS about something But was disgusted to get a reply from customer services that had a link to The Black Lives Matter Website at the bottom of the email, According to the NBS Management team this is acceptable, As a armed forces Veteran I was deeply offended when B.L.M set fire to the Union jack and sprayed BLM on memorial's to many Black, White and Asian solders that gave there lives so they could have the Freedom they have today, I am in no way a racist having served with many Excellent Black and Asian solders I agree that everyone is entitled to a opinion but please NBS please Keep your support of political organisations to your self and don't force them on members Reviewed on: 24th July 2021

Mobile Insurance cover

Terrible experience with mobile claim, they don’t have any answer when claim will settled and keep lying very clearly on documents received by them. They took so many documents like I am applying for mortgage. They are just giving my money back nothing else as I have to pay it my claim passed by them £125 and rest I am paying £13 per month and I will get refurbished phone from them but for that I am already waiting for 11 days now and they are saying they still can’t give me time limit. Waste of money and time with lots of hassle and stress. Better you save money what you are paying month for insurance and add £125 which you have to pay for excess so you can buy same kind of phone and you will save money. Reviewed on: 21st July 2021

Mobile phone insurance is a waste of time

I sent my phone off twice. They fixed my screen first time, but it came back with a loose fingerprint scanner, sent back again came back looser. They advised replacement in 1-3 days . called to check on 2nd day when it might be and was advised will be 1-3 days from today as they had a stock issue...But no call. Wanted to speak to a manager no one available....Look at this mobile phone company on Trustpilot Lifestyle services Group. All saying the same . If I was nationwide I would review where they have their insurance as its tarnishing their name. Reviewed on: 10th June 2021

Great product on paper until you need to claim!

booked a villa in February 2020. Owner refused to return deposit in April 2021 .Insurance stated page 20 point 10. Doesn't cover my money if I gift holiday to family members so was entitled to one 6th of claim less excess. Whats the point of being insured in the headline selling points to be caught out by clauses in T&C's. If I insure a car and crash it I don't expect to receive a instance claim to be split by number of people in the car . So how is this any different Reviewed on: 20th May 2021

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